Account Analytics Manager: Data-Driven Growth (Hybrid)

Title: Account Analytics Manager (Kroger) Location: New York, NY or Chicago, IL Division: Consumer Products Division Reports to: Account Director (Hair Color/Care) Who We Are: For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup. What You Will Do: Leverage data & analytics to support account decision making and identify areas of opportunity or concern. Collaborate with both internal and external cross-functional teams for continued success for CPD brand and categories at Kroger. Core Responsibilities Understand how to utilize available data, platforms, and reporting dashboards. (For example: Nielsen, PowerBi , and Kroger’s data suite84.51/Stratum) Understand account strategy, brand visions, and category priorities to inform broader analyses to unlock customer success. Analyze and interpret data to present strategic recommendations around macro trends, beauty industry insights, consumer behavior, product sales performance, promotional effectiveness, planogram productivity, in-store event ROIs, online vs. offline performance, new item projections etc. to inform sales strategies. Support customer conversation with data-driven insights. (For example: CPD Innovation Planning, Account Review, Quarterly JBP Meetings) Demonstrate high-impact presentation skills by weaving authentic storytelling into business cases, effectively aligning stakeholders with a clear vision Strong skills to collaborate with cross-functional teams Drive collaborative forecasting efforts with Account Managers to anticipate category and brand growth; leverage insights to identify potential risks and opportunities, delivering high-impact recommendations for long-term projections Lead monthly data-driven share outs and customer deep dives to key stakeholders to influence strategy. (For example: BAL, Supply Chain, Category Development, Merchandising, E-Commerce). Receives Input From: Account management – key customer focus areas / concerns to ensure sales analytics team has appropriate customer context Central data – supports data and dashboard requests to enable prioritized account analyses Retailer –guiding principles and guardrails for data analytics, category recommendations, and strategy Provides Input to: Account management – account analytics share key insights and opportunities to support broader decision-making Account Merchandising – partners closely with account merchandising teams to provide insight into planogram decisions (expansion/exit, tray analysis, etc.) Central data –account analytics partners closely with central data to identify key KPIs to track and requirements for reporting dashboards Retailer – account analytics provides on-going analytical support, key insights, and trend monitoring to influence short-term and long-term strategies What We Are Looking For: Minimum 3 years’ experience in a customer-facing role Self-starter with strong analytic and leadership skills, data accuracy and curiosity, and ability to create stories from data to influence internal/external stakeholders Proven knowledge of customer and retail strategies, as well as competitors Knowledge and curiosity to learn beauty and personal care, specifically for given category As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs. Additional Benefits Information As Follows: Salary Range : $97,800-$139,400 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance) Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) Employee Resource Groups (Think Tanks and Innovation Squads) Access to Mental Health & Wellness Programs Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected] . If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind. Apply now You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted. Share this job: Facebook LinkedIn X #J-18808-Ljbffr Ultimate LLC