Event Coordinator

Pinnacle Sales Group is looking for a proactive Customer Service/Hospitality professional with a strong customer service mindset and keen attention to presentation, cleanliness, and food safety. This role involves managing all logistics, travel arrangements, marketing materials, on-site operations, and expense tracking for Pinnacle-led and manufacturer-led dealer training sessions, trade shows, annual sales meetings, and the yearly company party. For over 45 years, Pinnacle Sales Group has represented premier appliance, kitchen, plumbing, and outdoor living brands across key U.S.markets. What makes Pinnacle different is our commitment to partnership, professionalism, integrity, responsiveness, and delivering an outstanding experience for both our customers and our team. We are looking for individuals who embody our core values by leading with professionalism, building trust through relationships, communicating with urgency and respect, supporting team success, and consistently doing the right thing. Our Core Values Excellence is the Standard - We strive to deliver an outstanding experience in every interaction. Do the Right Thing - Empowered to do right, in every instance, every time with a positive team attitude. Be Bold - Take risks, be courageous and decisive for the greater good. Win with Integrity - Success is our goal, guided by principle, honor, and virtue. Who Thrives Here People who thrive at Pinnacle Sales Group are relationship-focused, dependable, proactive, and team-oriented, and they live out our core values every day: Excellence is the Standard, Do the Right Thing, Be Bold, and Win with Integrity. They enjoy helping customers, supporting teammates, solving problems, and creating positive experiences that build long-term trust and loyalty. Qualifications Ideal Candidate Profile Financial & Administrative: high comfort level working with basic accounting tasks. Technical & AV Aptitude: capability to run basic troubleshooting on TVs, projectors, sound systems, and meeting/trainingtools Proactive Customer Service/Hospitality: strong customer-service mindset with a sharp eye for presentation, cleanliness, and food safety Minimum of 1-3 years’ experience in a similar position. An associate’s degree is preferred but not required. Must be able to prioritize workload in an organized fashion. Detail-oriented, professional attitude, reliable. Ability to communicate effectively verbally and in writing. Ability to interact with customers, employees, and vendors professionally. Ability to work independently with emphasis on accuracy and timeliness. Proficiency in Microsoft Office, including Outlook, Teams, Dynamics 365, Excel, and Word. Proficiency in CRM management Responsibilities Reporting and Calendar Management

• Regular and Ad Hoc Reports: prepare regular and Ad Hoc sales reports as requested
• Display Database: maintain the display database
• Maintain Company Training Calendar

Showroom Maintenance & Training Day Logistics

• Physical Setup& Breakdown of the training showroom before and after each session
• Showroom Upkeep: inspect, clean, and maintain display items, kitchen appliances, and space consistently.

Audio-Visual (AV) Management: test and verify that the projector, screen, and audio-visual components are fully functioning before the beginning of every training

• Training Meals: Coordinate grocery shopping and set up breakfast and lunch for training sessions.
• Dinner Coordination: Arrange and manage group dinner reservations for training attendees and guests.
• Event Setup: Prepare indoor and outdoor training spaces, including grilling areas and outdoor seating as needed.
• Expense Tracking: Record invoices, receipts, and vendor payments in the event budget spreadsheet.
• Travel Coordination& Reconciliation: Book and manage flight and hotel bookings and ground transportation, review travel arrangements, and reconcile travel expenses, including flights, hotels, ground transportation, and related costs for trainings, trade shows, annual meetings, and company events.

Training Support (Dealer-Focused)

• Schedule Logistics: coordinate recurring training sessions held at corporate HQ or off-site manufacturing locations
• Attendee Tracking: manage invitations, RSVPs, registration tools, and travel communication
• Marketing Collateral: gather all necessary marketing materials (price books, swag, flyers, etc.) for on-site trainings

Tradeshow Coordination

• Logistics & Shipping: coordinate the transport of trade show booths, product displays, literature, booth materials (extension cords, markers, etc.), and promotional items to exhibition halls
• Staff Coordination: manage the travel, hotel bookings, and booth duty rosters for employees attending trainings and trade shows

Annual Sales Meeting & Company Party

• Annual SalesMeeting: coordinate meeting collateral with the Sales Ops team, book& manage travel logistics for employees, and coordinate dinners and catered meals
• Company Party: coordinate with marketing and the annual party committee to source venues, entertainment, and manage payments and contracts as needed

Special Projects · Provide administrativeand operational support for special projects and initiatives as needed. Required Skills Closing Decision makers Market development Lead generation CRM Pipeline management Negotiation Sales presentations Relationship building Networking Prospecting Account management Business development Territory management Outside sales Desired Skills Objection handling Benefits: Why Pinnacle Sales Group Established and respected organization with over 45 years of industry success Entrepreneurial, team-oriented culture built around strong values Strong leadership support and ongoing training Premium portfolio of nationally recognized brands Collaborative environment focused on partnership and professionalism Opportunity for long-term career growth and advancement Company culture centered around Excellence, doing the right thing, bold action, and winning with integrity Compensation & Benefits Competitive compensation package Health benefits Paid time off Professional development and product training Growth and advancement opportunities Supportive and collaborative team environment About us For over 45 years, Pinnacle Sales Group has delivered expert sales, marketing and distribution support for premier kitchen and outdoor brands across key regions of the United States, including the Southeast, Northeast, Midwest and Mid-Atlantic. In 2021, we expanded our footprint to include New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Maine, Vermont and New Hampshire. Today, our coverage spans 24 states, Washington D.C., and the Caribbean Pinnacle specializes in serving the appliance, outdoor living and plumbing sectors within the building, remodeling and kitchen design industries. We proudly represent a carefully selected portfolio of innovative manufacturers, offering a comprehensive suite of products, services, training and support to every level of the channel. Leveraging our proprietary Customer Relationship Management (CRM) system, Pinnacle delivers targeted marketing support across the entire distribution chain. With a CRM database of over 70,000 professionals, we are uniquely positioned to build and strengthen brands from the manufacturer to the end user. Legal Pinnacle Sales Group, is an equal opportunity employer and makes employment decisions on the basis of merit, qualifications, and business needs. #J-18808-Ljbffr Cnected