Care Scheduler/Team Lead

Job Description

Job Description

Schedule: Full Time

7am-3:30pm, including every other weekend

Salary: $23-$25/hr

Benefits:

• Generous PTO

• Paid Holidays and Floating Holidays

• Aetna Health Plans including Medical, Dental, and Vision

• Child Care Reimbursement

• Compassionate PTO Donation Program – to support a team member

• Flexible Scheduling

• Employee Assistance Program

• PTO Cash-Out Program

• Retirement Plan – 401(k) with company match

We are currently seeking a dependable and compassionate Care Scheduler / Team Lead to oversee scheduling for our resident care department while providing leadership and direct resident care. This role is essential in ensuring continuous staffing coverage, supporting care team operations, and maintaining the highest quality of care for our residents.

Care Scheduler / Team Lead Responsibilities Include:

• Coordinate and maintain 24/7 staffing coverage for the resident care department in accordance with state regulations.

• Create, maintain, and update employee schedules, including PTO requests, call-offs, shift changes, and last-minute staffing adjustments.

• Respond to staffing call-offs by securing coverage and communicating schedule updates in a timely manner.

• Provide supervision, guidance, and leadership to resident care staff in the absence of the Resident Care Director (RCD) and Resident Care Coordinator (RCC), when applicable.

• Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, mobility assistance, transfers, repositioning, incontinence care, and other personal care needs while promoting dignity, independence, and freedom of choice.

• Support the Resident Care Director with onboarding, orientation, training, and ongoing development of care staff while ensuring required training documentation is completed and maintained.

• Foster a positive, resident-centered environment by ensuring residents and families receive exceptional service delivered with compassion, respect, and professionalism.

• Coach, mentor, and support team members to maintain high standards of resident care and operational excellence.

• Maintain strict confidentiality regarding residents, employees, and community operations.

• Attend all required in-service education, annual training, and departmental meetings.

• Perform additional duties as assigned to support the needs of the community.

Care Scheduler / Team Lead Education & Experience:

• High School Diploma or GED preferred.

• CNA, HHA, or PCA certification preferred, but not required.

• Minimum of one year of caregiving experience preferred.

• Minimum of one year of scheduling experience preferred.

• Previous supervisory or team leadership experience preferred.

• Strong organizational, problem-solving, and time management skills.

• Compassion for seniors and a genuine desire to provide exceptional care.

• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Company Overview:

Peregrine Senior Living is known for its innovative leadership in revolutionizing care for the elderly. Joining Peregrine means working for a leader in memory care–based programs, one that has set current standards and will likely define them in the future. Come join our team and help us revolutionize exceptional care for the senior population in the greater Albany, New York, region.

Peregrine Senior Living at Onondaga Hill, located just outside of Syracuse, NY, is a leading provider of assisted living and memory care and is committed to providing its residents with exceptional care and supervision.

Employee Appreciation:

• Peregrine Proud: Acknowledgment of exceptional employee performance

• Monthly All-Staff Gift Card Drawings

• Periodic All-Staff Appreciation Community Events

• Annual Longevity Rewards: Anniversary Bonus & Celebration

Peregrine Senior Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Peregrine Senior Living makes hiring decisions based solely on qualifications, merit, and current business needs.