Catering & Events Manager

Catering & Events ManagerGENERAL FUNCTION OUTLINEGENERAL OVERVIEW: Coordinates all arrangements and details for clients' functions. Effectively manage workflow within and between hotel departments to ensure clear communications and seamless executive of event details.REPORTING RELATIONSHIP:Reports directly to Director of Sales and Marketing.APPEARANCE STANDARDS: Business Casual or as appropriate to client event expectationsKNOWLEDGE ANDSKILL REQUIRED: Five plus years of guest service/hospitality experience; supervisory experience strongly preferred.Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort.PHYSICAL ACTIVITIESAND REQUIREMENTS: Speaking, listening, and moving about, usually while standing up for a significant portion of the workday.FUNCTION OUTLINE:Duties:Answer phones in sales officeWork with clients on all aspects of their eventBe proficient in FOSSE, Sales Force & diagraming programsGenerate fully detailed Event OrdersDistribution of Daily Events report for next day’s functionsDistribution of Weekly functions listings, including dates/# of guests/parking arrangements & timingConfirmation of payment methods for all events in ‘the book’Review of banquet checks dailyConference Planning for DOSMBEO’s and DiagramsInput Rooming lists andHandle all client questions from post-signatureCutoff date & Room Pick up audit, daily/weeklyManage Group Resume packet, weeklyReview and approval of A/V billsProcessing Rewarding Events Marriott Reward points, for DOSM and SM’sAttend weekly BEO meetingsReview Final bills ensuring billing accuracy before being sent to the client**PLEASE NOTE: The aforementioned general function outline is not to be considered by the employee as all-inclusive. The employee may be required from time to time to execute tasks other than those duties specifically defined above. Should the employee be asked to perform such a job, the employee will comply with the request and do so to the best of his/her abilities. The employee hereby understands and agrees he/she will be responsible for performing the duties described above as well as any tasks so required of him/her. #J-18808-Ljbffr Courtyard Saratoga