Policy Analyst

Location: Kennesaw, Georgia (3 days in the office) Reports To: Policy Issuance Supervisor Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide, big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work. TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an additional layer of insurance protection to employers who choose to self‑fund their health benefit plans. Self‑funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk. Position Summary Under immediate supervision, the Policy Analyst processes, assembles, audits and summarizes Medical Stop Loss, Organ Transplant and MedPlus (and any future products acquired) submissions for review and acceptance by the Underwriter. The analyst is responsible for the preparation of sold documentation, proper and timely issuance of all new and renewal business policies, and various other policy updates. The role performs a variety of primarily routine tasks associated with the policy issuance department. Key Responsibilities Enter sold case data into proprietary database. Prepare sold documentation from proprietary database and route to appropriate contact for signature. Interface with underwriting, premium, claims, licensing and any other applicable department to resolve contract issues. Update and maintain Outstanding Documents log on a daily basis. Follow‑up and collect all sold case documentation in a timely manner. Review all returned, signed documents and process in a timely manner. Act as a liaison between Administration, Underwriting and Sales departments. Issue Medical Stop Loss, Organ Transplant and MedPlus (and any future products acquired) policies, which includes a pre‑audit review, reviewing for discrepancies and completeness, entering data in the system and emailing the contract out. Email the UR Transmittal Form (new/terminated) for UR Vendors that submit electronic pre‑certs. Process Policyholder name and address changes. Review Plan Documents and Amendments (within 24 hours if there are claims pending). If not able to approve, coordinate with the Underwriting department for approval. Send out Acceptance letter once approved, journalize appropriately and process endorsement if required. Follow‑up on outstanding requirements after policy has been issued. Correspond professionally with the other departments on a daily basis. Routinely correspond with TPA/Producers. Complete projects and other duties as assigned by Supervisor/Manager. Maintain good attendance, which is a condition of employment and an essential function of the job. Education, Experience & Knowledge High school diploma or equivalent. Minimum of two years of relevant and progressive experience in area of specialization. Compensation & Benefits Generous paid time off (PTO) and 12 paid company holidays. 401(k) retirement plan with 6% company match. Health and dental insurance, and vision plan available. Company‑provided long‑term disability and life insurance. Opportunities for advancement in a successful and growing organization. Flexible work schedules and a great work/life balance. Paid parental leave. Volunteer time off. Causal dress and a modern, comfortable office with free parking. Hybrid work schedule. The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and is seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal‑opportunity employer. Please visit for more information about our companies. #J-18808-Ljbffr