Policy Analyst

Policy Analyst

Location: Kennesaw, Georgia (3 days in the office)
Reports To: Policy Issuance Supervisor

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide ... big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.


TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk.


This role is a great entry-level opportunity for new college graduates to break into the specialty insurance space!

Position Summary:

Under immediate supervision, processes, assembles, audits and summarizes Medical Stop Loss, Organ Transplant and MedPlus (and any future products acquired) submissions for review and acceptance by the Underwriter. Responsible for the preparation of sold documentation, proper and timely issuance of all new and renewal business policies and various other policy updates. Performs a variety of primarily routine tasks associated with the policy issuance department.


Key Responsibilities:

Relying on limited experience and knowledge, the Policy Analyst is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.

• Enter sold case data into proprietary database.

• Prepare sold documentation from proprietary database and route to appropriate contact for signature.

• Interface with underwriting, premium, claims, licensing and any other applicable department to resolve contract issues.

• Update and maintain Outstanding Documents log on a daily basis.

• Follow-up and collect all sold case documentation in a timely manner.

• Review all returned, signed documents and process in a timely manner.

• Act as a liaison between Administration, Underwriting and Sales departments.

• Issue Medical Stop Loss, Organ Transplant and MedPlus (and any future products acquired) policies which consists of a pre-audit review, reviewing for discrepancies and completeness, enter data in the system and email the contract out.

• Email the UR Transmittal Form (new/terminated) for UR Vendors that submit electronic pre-certs.

• Process Policyholder name and address changes.

• Review Plan Documents and Amendments (within 24 hours if there are claims pending). If not able to approve, coordinate with the Underwriting department for approval. Sending out Acceptance letter once approved, journalizing appropriately and processing endorsement if required.

• Follow-up on outstanding requirements after policy has been issued.

• Correspond professionally with the other departments on a daily basis. Routinely correspond with TPA/Producers.

• Complete projects and other duties as assigned by Supervisor / Manager.

• Maintenance of good attendance is a condition of employment and an essential function of your job.

Education, Experience & Knowledge:

• High school diploma or equivalent
• Minimum of two years of relevant and progressive experience in area of specialization

Tokio Marine offers a competitive salary and benefits package, including:

• Generous paid time off (PTO), 12 paid company holidays,
• 401(k) Retirement Plan with 6% company match.
• Health and dental insurance, and vision plan available.
• Company-provided long-term disability and life insurance.
• Opportunities for advancement in a successful and growing organization.
• Flexible work schedules and a great work/life balance.
• Paid Parental Leave.
• Volunteer Time Off.
• Enjoy casual dress and work in a modern, comfortable office with free parking.
• Hybrid work schedule

The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit for more information about our companies.

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