Logistics Specialist - Air Freight & Export Operations

On-site | Bilingual English/Spanish Keep cargo moving. Keep customers connected. Do you enjoy solving problems, coordinating moving parts, and making things happen? Join OCASA as a Logistics Specialist and help move cargo from pickup to final delivery. In this hands‑on role, you’ll coordinate international shipping, air freight bookings, export documentation, and shipment tracking , while keeping customers informed every step of the way. If you’re organized, proactive, and enjoy a fast‑paced logistics environment, we’d love to meet you! What You’ll Do Coordinate shipments from start to finish Manage daily logistics operations , including cargo pickups, shipping, dispatch, delivery, and collections. Coordinate with customers, destination teams, airlines, drivers, and internal departments to keep shipments moving on schedule. Book airline cargo space in advance and cancel unused reservations on time to avoid unnecessary charges. Arrange dispatch once destination teams provide authorization—the “green light” to ship. Get the details right Review cargo against invoices, packing lists, and supporting documents to identify discrepancies, shortages, or damage. Prepare and verify export and air freight documentation , including OCASA air waybills, HAWB, MAWB, cargo manifests, commercial invoices, and packing lists . Send documentation to destination teams for review and coordinate revisions until shipping approval is received. Maintain complete, accurate records in SAP, shared drives, and Gestión Documental , including shipment status, costs, proof of delivery (POD), and applicable accounts payable information. Finalize applicable DTA shipments promptly upon arrival at destination. Solve problems and keep customers informed Track dispatched shipments through arrival and delivery, confirming that cargo moves as booked. Resolve airline offloads, flight cancellations, and delays, coordinating the next flight out (NFO) when needed. Communicate shipment exceptions promptly and follow through until issues are resolved. Coordinate customer‑authorized returns or disposal when shipments are canceled or partially shipped. Record export expenses and shipment costs accurately to support operational and financial visibility. Support the team Assist drivers with loading, unloading, pickups, and deliveries, including driving when needed. Support other operational activities as business needs arise. What You Bring At least 1 year of experience in logistics, operations, and customer service. Strong verbal and written communication skills in English and Spanish . Excellent organization, attention to detail, and time management. A practical approach to problem‑solving and the ability to manage multiple priorities. Confidence working independently and collaboratively with a team. Proficiency in Microsoft Excel, Outlook, and Word . A high school diploma or equivalent. A plus: Experience with SAP, air freight, international shipping, export operations, cargo coordination, shipment tracking, or freight forwarding . Your Work Environment This is an in‑person, on‑site role combining office coordination with hands‑on operational support. The position involves walking, standing, and moving for extended periods, along with regularly lifting and carrying items weighing up to 50 lbs. Occasional work outside standard business hours may be needed to support urgent shipments and customer needs. Occasional domestic or international travel may be required for client visits, industry events #J-18808-Ljbffr OCASA