Shift Supervisor (CADC and QP preferred)

Job Description

Job Description

Anuvia Prevention & Recovery Center | Confidential Job Posting

NOW HIRING Shift Supervisor — Second Shift • Clinical Inpatient — Residential Services • Supervisory / Leadership Role

Second Shift 3:00 PM – 11:30 PM, Monday-Friday

Department

Clinical Inpatient — Residential Services

Functional Area

Residential Services

Reports To

Clinical Director

FLSA Status

Salary / Exempt

Certification

CADC preferred; must meet or pursue QP criteria — NCASPPB

Education

Associate’s degree preferred; equivalent experience considered

License

Valid NC or SC Driver’s License required

Work Hours

Second Shift: 3:00 PM – 11:30 PM

“The Shift Supervisor leads safe, high-quality residential operations — guiding staff on duty, supporting clients through every stage of their care, and ensuring every shift meets the standards Anuvia is known for.”

Position Summary

The Program Operations Supervisor is responsible for managing the safe operations of the Samuel Billings Center during a scheduled shift by supporting and leading staff on duty, delegating daily tasks, and ensuring work is carried out to an acceptably high standard.

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties & Responsibilities

Program Operations & Safety

• Manage safe, compliant operations of the Samuel Billings Center during assigned shifts.
• Supervise, support, and lead staff on duty; delegate tasks and ensure quality performance.
• Respond to emergency and crisis situations involving client or staff safety.
• Oversee operational logistics including food service, supplies, and treatment materials.
• Coordinate preparation and setup for groups, activities, and program operations.
• Facilitate shift reports and ensure effective communication across shifts.
• Perform direct-care duties as needed to maintain staffing ratios and continuity of care.
• Work flexible hours and adjust schedules as needed to meet program and staffing needs.
• Provide information about services to staff, clients, visitors, and community partners.
• Perform other duties as assigned to support program operations and organizational goals.

Staff Supervision & Development

• Provide ongoing supervision, coaching, and performance management in accordance with agency policy.
• Participate in recruitment, hiring, training, evaluations, and disciplinary actions.

Admissions, Transitions & Care Support

• Assist with admissions, transitions, and discharges; complete intake screenings using ASAM criteria.
• Determine appropriateness for level of care and facilitate referrals or transfers as needed.
• Consult with nursing and clinical staff regarding client physical and mental health needs.
• Administer medications and complete UDS screenings as required (training required).
• Support client recovery by addressing barriers, facilitating groups or individual discussions, and encouraging family involvement when appropriate.

Documentation, Compliance & Quality

• Ensure accurate, timely documentation in the electronic health record.
• Complete and submit incident reports in accordance with regulatory requirements.
• Ensure services comply with state, federal, and agency standards.
• Participate in QA/QI activities, including peer review and corrective action follow-up.

Supervisory Responsibilities

Directly supervises employees in the Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Additional Duties for Credentialed Staff (CPSS and/or CADC Registrants/Interns)

• Complete admissions for residential clients, including intake screenings, drafting service plans, and ensuring appropriateness for admission using ASAM criteria when qualified as a QP.
• Facilitate client transitions, referrals, and discharges to appropriate levels of care, including completion of required follow-up documentation.
• Provide peer support services that promote recovery, self-determination, self-advocacy, wellness, and development of community living skills.
• Deliver recovery-focused support activities consistent with the CPSS scope of practice and Service Definition 3.5.

Competencies

Adaptability

Nurturing

Unity

Vitality

Integrity

Accountability

Adaptability: Innovate and be creative

Nurturing: Demonstrate compassionate care

Unity: Support diversity and motivate one another

Vitality: Challenge the status quo

Integrity: Demand uncompromising ethical standards and inspire trust

Accountability: Take ownership of our decisions and take responsibility for their impact

Analytical Thinking

• Collects and researches data
• Designs workflows and procedures
• Identifies data relationships and dependencies
• Identifies problems in a timely manner and resolves problems in early stages
• Synthesizes complex or diverse information
• Uses intuition and experience to complement data

Consistent Achievement Focus

• Demonstrates persistence and overcomes obstacles
• Develops project plans, coordinates projects, and delivers projects on time and on budget
• Measures self against standard of excellence
• Recognizes and acts on opportunities
• Sets and achieves challenging goals
• Takes calculated risks to accomplish goals

Effective Communication

• Communicates changes and progress
• Exhibits good listening and comprehension
• Expresses ideas and thoughts in written form
• Expresses ideas and thoughts verbally
• Keeps others adequately informed
• Makes self available and provides regular performance feedback
• Selects and uses appropriate communication methods

Organizational Change Management

• Builds commitment and overcomes resistance
• Communicates change effectively
• Develops strategies to achieve organizational goals
• Develops workable implementation plans
• Monitors transition and evaluates results
• Prepares and supports those affected by change

Transformational Leadership

• Acts in accordance with vision
• Communicates vision and gains commitment
• Creates a clear, compelling vision
• Develops subordinates’ skills and encourages growth
• Displays passion and optimism
• Mobilizes others to fulfill the vision

Qualifications & Requirements

Education & Experience

Associate’s degree or equivalent from two-year college or technical school preferred; or one year related experience and/or training; or equivalent combination of education and experience. Supervisor experience preferred. Must meet criteria for qualified professional and/or pursue and maintain certification with the North Carolina Addictions Specialist Professional Practice Board.

Language Ability

Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Mathematical Ability

Compute basic mathematical skills including adding, subtracting, multiplying, and division of all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Apply common sense and solve practical problems by dealing with a variety of concrete variables in situations where limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Clerical Ability

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Computer Skills

• General use of personal computers, printers, and copiers.
• Ability to document activity in the Electronic Health Records system, correspond with others, and utilize basic office equipment.
• MS Office software applications as well as other software required of the position.

Certificates & Licenses

• CADC preferred
• Valid NC or SC Driver’s License required

Physical Demands

In compliance with the Americans with Disabilities Act of 1990 (ADA), the following outlines the physical, mental, and environmental conditions of the essential duties of this position.

Physical

On the job, the employee must:

• Bend, carry, climb, crawl, crouch or stoop
• Handle objects (manual dexterity)
• Kneel, push/pull
• Reach above shoulder level
• Sit, stand, walk
• Use fine finger movements

Lift/carry loads: Light (up to 25 lbs.), Moderate (25–50 lbs.), Heavy (over 50 lbs.)

Mental

On the job, the employee must be able to:

• Communicate orally
• Apply general intelligence
• Listen
• Perform calculations
• Read and comprehend
• Reason and analyze
• Write

Environmental

On the job, the employee:

• May be exposed to dust, fumes, or gases
• May experience marked changes in temperature and/or humidity
• Drives motorized equipment
• May be around moving machinery
• May be exposed to excessive noise
• May work in confined quarters

Why Join Anuvia? — Compensation & Benefits

We invest in the people who invest in our clients. Our comprehensive benefits package includes:

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Health Benefits: Enroll coverage 1st of the month after hire.

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Generous Time Off: Competitive PTO policies to support your work-life balance.

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Company-Provided Disability Insurance: Short- and long-term coverage included.

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401(k) — 7% Employer Contribution: Employer contributes 7% after your first year.

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Continuous Learning & Development: Online training library and career advancement opportunities.

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Leadership Role: Step into a supervisory position with direct impact on staff and clients every shift.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Ready to Lead on Second Shift? Apply Today.

Second Shift • 3:00 PM – 11:30 PM • Anuvia Prevention & Recovery Center is an Equal Opportunity Employer.

Anuvia Prevention & Recovery Center • Equal Opportunity Employer • Confidential — Internal HR Use Only