Receptionist - State Farm Agent Team Member
Craig Mathews - State Farm Agent
Job Description
Job Description
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent with State Farm, I built my career in logistics and sales. As an external hire to the industry, I brought a fresh perspective, strong business experience, and a passion for building relationships and helping people succeed. I attended Indiana University and come from a family business background, which taught me the value of hard work, accountability, and taking care of both customers and employees. Our agency offers PTO, paid holidays, licensing reimbursement, and a strong focus on work-life balance. As a growing agency, I’m committed to investing in my team and creating opportunities for personal and professional development. Our culture is laid-back, supportive, and growth-oriented. We believe in teamwork, helping one another succeed, and building an environment where people enjoy coming to work. I’m looking for someone who is consistent, loyal, hardworking, and motivated to grow. If you’re looking for an opportunity to grow alongside a new agency and make a meaningful impact, this could be a great fit for you. ROLE DESCRIPTION:
Craig Mathews - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Vacancy posted a month ago
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