Food Server

Job Description

Job Description

¡VIVA! is a concept by Chef Ray Garcia and in partnership with Las Vegas Restaurateurs, Oliver Wharton and Peter Carrillo , located in Resorts World Las Vegas!  The restaurant brings Chef Ray’s passion for executing Mexican cuisine at the highest level in a fun and lively environment at the most iconic casino property to open on the strip in over a decade. Now all we need is YOU !

Being part of Team ¡VIVA! will provide you with an opportunity to work in an environment where you will be a part of the culture. Competitive wages and benefits packages with tremendous growth potential are just the beginning of the perks of being on this team. Come "Viva La Vida” with us.

Core Job Responsibilities:  

The Food Server is responsible for creating the overall dining experience for our guest. The role will be accountable for interacting with guests, taking food and beverage orders and ensure an exceptional guest experience. 

Primary Job Duties: – Includes, but is not limited to:

• Greet and welcome all guests in a professional manner upon seating.
• Establish the pace of the meal in accordance with the table’s individual needs.
• Anticipate guest needs and acknowledge special requests and act.
• Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
• Deliver beverages, including alcoholic options to guests.
• Ensure table side food service and quality presentation.
• Present guest with their check and bid them farewell upon departure. 
• Maintain a clean, sanitized and organized work area.
• Provide proper communication and promptly resolve guest issues. 
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all ¡VIVA! core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing. 
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned. 

  Qualifications:

Required :

• At least six months of previous Food Server experience in a high volume, upscale dining environment or a similar or related field. 
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English. 
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

Preferred :

• Sommeliers Certification or similar professional beverage certification(s).
• Previous working experience in a large, luxury resort setting.