Strategy Operations Manager

Strategy Operations Manager

Roadrunner's Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company's Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Strategy Operations Manager to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!We Run Safe. We Run Smart. We Run Together.

Job Description Summary:

The Strategy Operations Manager is a high-impact, high-ownership role for someone exceptionally analytical and driven. You use data to clarify priorities, align stakeholders, and push strategic initiatives through to execution.

This hybrid role is based in our Downers Grove headquarters and requires three days per week onsite, partnering closely with senior leaders and cross-functional teams.

Critical Job Functions:

• Develop and implement operational strategies to improve efficiency, scalability, and performance across the organization.
• Conduct quantitative analysis using data modeling, forecasting, and optimization techniques to inform decision-making and strategy development.
• Manage end-to-end projects, including planning, resource allocation, timeline management, and risk mitigation, ensuring on-time delivery and alignment with business objectives.
• Collaborate with internal and external stakeholders to gather requirements, provide updates, and resolve issues, fostering strong relationships and clear communication.
• Monitor key performance indicators (KPIs), identify areas for improvement, and recommend data-driven solutions to enhance operational outcomes.
• Oversee process documentation, audits, and compliance efforts with a keen eye for detail to maintain high standards of accuracy and quality.
• Lead cross-functional initiatives, providing guidance and support to teams while promoting a culture of continuous improvement and innovation.

Job Requirements:

• Bachelor's or Master's degree in Mathematics, Science, Engineering, Finance, or a related quantitative field.
• Proven experience (5+ years) in operations management, strategy consulting, or a similar role, with a track record of successfully managing complex projects.
• Strong quantitative skills, including proficiency in data analysis tools (e.g., Excel, SQL, Python or similar) and experience with statistical modeling or financial forecasting.
• Superb attention to detail, with the ability to spot inconsistencies, errors, and opportunities in data and processes.
• Exceptional stakeholder management skills, including the ability to influence, negotiate, and build consensus among diverse groups.
• Strong project management expertise, preferably with certifications such as PMP or Agile/Scrum.
• High level of drive and initiative, with a proactive approach to problem-solving and the ability to thrive in a fast-paced environment.
• Excellent verbal and written communication skills, with the capacity to present complex information clearly to non-technical audiences.
• Willingness to work in a hybrid model, with 3 days per week in the Downers Grove, IL office; must be authorized to work in the US without sponsorship.
• Familiarity with Lean Process Design, Six Sigma, Kaizen or similar.

Preferred Skills:

• Experience in strategy operations within [relevant industry, e.g., tech, finance, manufacturing].
• Familiarity with business intelligence tools (e.g., Tableau, Power BI) or ERP systems.
• Demonstrated ability to lead teams or mentor junior staff.

What We Offer:

• Competitive salary in the range of $90,000 – $120,000 per year, depending on experience and qualifications.
• Comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
• A collaborative and inclusive work environment with opportunities for career advancement.
• Flexible hybrid schedule to support work-life balance.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands:
• Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
• While performing the duties of the job, the employee is regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.
• Work Environment:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The noise level in the work environment is usually moderate.

Compensation:

• The compensation for this role is $90,000 – $120,000 per year.

Job Location:

• Downers Grove, IL (Hybrid role requiring 3 days per week in the office)

Benefits:

• PTO
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!