Customs & Export Operations Lead

Location: US-TX-RICHARDSON-C07 ~ 1707 Cityline Dr ~ CITYLINE C07 Date Posted: 2026-10-08 Country: United States of America Location: US-TX-RICHARDSON-C07 ~ 1707 Cityline Dr ~ CITYLINE C07 Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. The following position is to join RTX Enterprise Services team: Enterprise Services Customs Operations (ESCO) is seeking an experienced professional to join our organization as the Export Advisor Team Lead, with a specialized focus on Customs compliance. In this key support role, you will work closely with the Export Operations Manager to ensure the Export Advisor team operates smoothly and effectively, delivering compliant, accurate, and timely execution of export declarations and Customs‑related trade compliance activities. As a subject matter expert in Customs compliance within the broader Global Trade framework, you will assist the Export Operations Manager in coordinating workflows, resolving challenges, and facilitating communication across cross‑functional teams. The ideal candidate will have a strong background in Customs compliance and hands‑on experience in exporter/importer environments or related fields such as Customs Brokerage, Freight Forwarding, or Government Licensing, playing a critical role in supporting the company’s global trade compliance efforts. What You Will Do Provide expert guidance on export regulatory requirements and Customs compliance to help the team navigate complex processes Serve as a key point of contact for team questions and assistance with resolving export issues and compliance concerns Collaborate closely with the Export Operations Manager to align team efforts with organizational priorities Facilitate coordination and communication between the Export Advisor team and cross‑functional partners including Global Trade, Shipping, Receiving, International Logistics, Customs Brokers, and Freight Forwarders Assist in reviewing and validating shipment data such as valuation, country of origin, and product classifications for accuracy Help monitor team performance and identify opportunities to improve export declaration workflows through process enhancements and tool updates Support customer engagements by helping to maintain clear communication and thorough documentation Promote a culture of compliance, quality, and continuous improvement alongside the Export Operations Manager Qualifications You Must Have Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience Experience handling transitional audits and traditional customs audit frameworks. Experience with Microsoft Office, SAP-based systems Experience working with U.S. Customs regulations and domestic and international import/export trade requirements, including experience interpreting requirements and ensuring compliance. Experience handling Classified shipments, Transportation Plans, and/or NOCs Qualifications We Prefer Experience with ITCS, RGEMS. Experience working in Defense industry Demonstrated experience collaborating with geographically dispersed or remote teams using virtual communication and collaboration tools to coordinate activities and maintain team alignment. Demonstrated experience identifying discrepancies, researching root causes, implementing corrective actions, and recommending process improvements Licensed Customs Broker (LCB) and/or Certified Export Specialist (CES) certifications Experience with ABI, ACE, DDTC, HTS, export/import valuation, Other Government Agency requirements, CBP processes, and U.S. Government export regulations related to compliant export declaration filings (EEI filings) Demonstrated ability to manage multiple priorities and deadlines by organizing workload, tracking deliverables, and completing time-sensitive activities within established requirements. What We Offer Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Work Location This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX, Farmington, CT, Cedar Rapids, IA, Andover, MA, McKinney, TX or Tucson, AZ. Please consider the following role type definition as you apply for this role: Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement. Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr RTX