IT Associate

About Strive Charter School Strive Charter School will open in Fall 2026 in a newly renovated historic school building at 604 East 139th Street in the South Bronx, one block from the 6 train and just minutes from Manhattan. The school is built around the belief that when children are given abundant time, meaningful choice, joyful relationships, and a rich environment for reading and play, they soar. We are an extended‑time elementary school with a progressive, child‑centered approach that values academic excellence and whole‑child development. Standardized tests matter, but so do deep curiosity, intrinsic motivation, social skills, and a love of learning. The culture is warm, friendly, relaxed, and rooted in positive discipline, genuine respect, and strong relationships. We aim to make the school feel like a second home where children want to be, families feel welcomed, and educators can do their best work. Position Overview The IT Associate plays a key role in supporting the school's technology infrastructure and daily operations. This position supports technical support, manages technology systems, and ensures staff have secure and reliable access to the tools they need. The IT Associate works closely with the Director of Technology and Operations to maintain efficient technology systems that support both instructional and operational excellence. Key Responsibilities Serve as the first point of contact for staff technology support requests. Troubleshoot hardware, software, Microsoft 365, printing, and connectivity issues. Configure, deploy, and maintain laptops, desktops, mobile devices, and other technology equipment. Manage employee onboarding and off‑boarding by provisioning user accounts, devices, software licenses, and system access. Maintain Mobile Device Management (MDM) platforms and ensure devices remain updated and secure. The duties listed above provide a general overview of the position; additional responsibilities may be assigned as needed. Requirements Strong communication, organizational, and problem‑solving skills, with the ability to provide responsive and professional support to staff and students. Experience in IT support, systems administration, or technology operations. Proficiency with Microsoft 365, Windows operating systems, networking fundamentals, device management, and end‑user technical support. Preferred experience with Mobile Device Management (MDM) platforms, access control systems, technology inventory management, and IT ticketing systems. Ability to manage multiple priorities, work independently, and adapt to the evolving technology needs of a growing school environment. Compensation & Benefits Salary: $22/hr commensurate with experience. Opportunity to be part of a founding charter school and help build the operational systems that support an exceptional educational experience. #J-18808-Ljbffr