Nurse Manager - Specialty Services

Nurse Manager - Specialty Services

Our client, a healthcare company, is looking for a Nurse Manager - Specialty Services for their Sitka, AK location.

Responsibilities:

• Lead our Outpatient Specialty Clinic and elevate access to care in Southeast Alaska. As the RN Manager for Specialty Services, you'll guide a skilled, mission driven team improving clinic operations, patient flow, safety, quality, and the overall patient experiencewhile making a measurable difference in Tribal health across our island community
• Influence how care is delivered in a high impact outpatient setting
• Supportive leadership and a positive, collaborative team
• Lead the Specialty Clinic teamcoaching, staffing, and building a culture of safety, quality, and respect
• Partner closely with the Director of Specialty Services and the Supervisor of Scheduling & Referral Coordination to optimize schedules, referrals, and access
• Standardize and improve workflows to enhance throughput, reduce wait times, and strengthen the patient experience
• Ensure clinical reliabilitypolicies, procedures, and competencies are current, understood, and consistently followed
• Monitor key metrics (flow, access, quality indicators) and drive continuous improvement
• Champion patient safety and regulatory readiness in the ambulatory environment

Leadership/Management

• Provide day to day leadership and mentoring to the clinic staff to proactively reduce all barriers to access, standardize consistent processes and improve the patient experience.
• Identify and correct any staff and clinic flow or system issues.
• Mentor staff and constantly seek feedback from nursing and other clinic staff and providers.
• Hold regular clinic meetings to promote staff engagement, consistency, and improve clinic quality, safety, efficiency and patient experience.
• Act as an overall clinic leader to improve specialty & surgery clinic services.

Staffing

• Recruit, orient, and mentor staff.
• Provide for professional growth and development of nursing and clinic staff.
• Orient personnel concerning all new policies, procedures, routines and operating new equipment.
• Address employee relations issues timely with the help of the Specialty Director, as needed.
• Direct and supervise nursing and clinic staff where indicated in assessment, evaluation, and treatment of patients to assure the highest quality of patient care is being provided.
• Oversee annual competencies for all nursing and clinic staff.
• Responsible for the maintenance of certifications and licenses, and systematic evaluation of Nursing Services QI/QA activities.
• Assure daily clinic staffing is adequate.
• Promote outstanding quality customer service through teamwork and communication.

Other

• Establish and maintain supplies for clinic.
• Recommend purchase of new or replacement equipment.
• Maintain constant Joint Commission readiness for relevant areas including making sure policies, processes and the care environment are in compliance.
• Maintain annual competencies including safety and infection control requirements.
• Perform other duties as assigned, including special projects deemed necessary to provide comprehensive health services.

Requirements:

• 5+ years of varied RN experience, including ?1 year in ambulatory care
• 2+ years supervisory/managerial experience in healthcare
• Proven strengths in team leadership, change management, and service excellence
• Associate's degree in Nursing
• Bachelor's degree preferred
• 5 years of varied clinical nurse experience including 1 year in the ambulatory care environment
• 2 year of supervisory/managerial experience in the health care field
• Active BLS
• Clinical Competency required within 3 months of hire and every three years
• Manager Competency required within 3 months of hire and every three years
• Knowledge of the nursing process and the ability to apply this in the working environment.
• Knowledge and demonstrated use of customer service principles.
• Knowledge and demonstrated use of safety and infection control principles.
• Clinical skills including a complete assessment, anticipation of needs, and specimen collection.
• Technical skills including use of equipment such as computers and medical equipment.
• Application of effective oral and written communications skills.
• Skills in effective communication, both verbally and in writing.
• Effective leadership skills, in a healthcare environment.
• Ability to multi-task and work independently in fast paced environment.
• Ability to maintain compliance with annual competencies.
• Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.
• Ability to anticipate needs of others and to seek help when appropriate.
• Ability to move at a quick pace, stand for long periods of time, ability to bend, stoop, climb and move to the floor.
• Minimum Years of Experience: 5

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.