Field Service Technician

Job Description

Job Description

Field service technician

The Field Service Technician will work independently, under the direction of the Operations Manager in the company, and is responsible for installation and maintenance of customer pump systems. They will work closely with Field Service Engineers to plan out each service job. They will work with the Inside Sales Team to order and organize all materials for service jobs. 

Essential Duties and Responsibilities

• The essential functions include, but are not limited to the following:

• Installation of equipment including pumps, panels and accessories.

• Pipe work within the pump system.

• Perform jobs with or independently from the Field Service Engineers to plan for all installations. 

• Make sure all equipment and materials are on hand for each job.

• Interact with and answer all pump system related questions for customers on job sites.

• Maintain all safety equipment. 

• Complete all reporting for each service jobs.

• Any reasonable request by management.

• Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma - or the equivalent

• Mechanically inclined.

• Strong problem-solving skills and attention to detail

• Steady work history

• Ability to work in a team

• Positive communication skills

• Stand for up to 8 hours and lifting up to 50lbs.

• Share our values of fairness, respect, passion, responsibility, and integrity

• The company is an equal opportunity employer, drug-free workplace, and complies with

• ADA regulations as applicable.

Physical Demands and Work Environment

• The physical demands and work environment described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, bend, kneel, crouch, climb, reach, and work in physically demanding positions.

• Must be able to lift, carry, push, or pull equipment and materials weighing up to 50 pounds.

• Must be able to safely use ladders and enter, work in, and exit confined spaces, including wet wells and pits.

• Regular travel to commercial, industrial, and municipal customer locations is required. Occasional travel may also be required for training.

• Work may be performed in mechanical rooms, pump stations, wastewater treatment facilities, wet wells, pits, and other utility areas.

• The employee may be exposed to wastewater, sewage, unpleasant odors, biological hazards, chemicals, dirt, moisture, noise, moving equipment, slippery surfaces, outdoor weather, and varying temperatures.

• Confined-space entry may only be performed by employees who are properly trained and authorized. Employees must wear required personal protective

• equipment and follow all company, customer-site, and regulatory safety procedures.

Note

• This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty

• proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in

• this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

  Benefits:
  
  We offer exceptional benefits: Health, Dental, Vision, Life and Critical Illness Insurance,

• Employee Assistance Program, Health Savings Account, 401(k) and match, Tuition

• Reimbursement, PTO 19 days, 10 holidays, 6 sick days.

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.