Sample Associate

C ompany Overview:

Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.

The Sample Associate plays an important role in ensuring FOH® samples are organized, accurate, and ready to represent our products at their best. As part of the Distribution Center team, this position supports the day-to-day operation of the Sample Warehouse by preparing outbound sample orders, receiving and stocking inventory, completing cycle counts and inventory transfers, and helping maintain accurate product locations.

This hands-on role is ideal for someone who takes pride in accuracy, organization, and keeping things moving. The Sample Associate works closely with the Sample, Warehouse, and Sales & Customer Service teams to help ensure sample requests are completed efficiently and products meet FOH® standards before reaching their destination. As a foundational role within FOH®, this position provides the opportunity to build warehouse, inventory, and systems experience while contributing to a collaborative and fast-paced team.

Additional Information:

• This is a permanent, full-time hourly position, starting at $16.00 an hour (Non-exempt)
• Full-Time schedule is Monday - Friday 9:00 AM - 5:30 PM
• This position is based in a warehouse environment, where teamwork and efficiency are essential
• Our Distribution Center is located at 3151 NW 125th Street, Miami, FL 33167
• FOH, Inc® is an Equal Opportunity Employer and a proud to be Drug and Smoke-Free Workspace

Major Duties Include:

• Completes sample activities for outbound orders and replies to Sales Customer Service team in a timely manner
• Completes daily sample warehouse bin replacements
• Completes daily assigned cycle counts
• Transfers all inspected inventory to its corresponding bin in the Sample Warehouse on a daily or as needed basis
• Assists Sample Sr. Specialist with bar code printing or product inspection as needed
• Assists Sample Sr. Specialist returning unused items to their assigned bins and completes the transfer in SAP
• Receives sample inventory from factories and stocks them in their assigned bins
• Assists Pickers locating products in the Sample Warehouse
• Communicates to Managers when there are high instances of products that do not meet minimum standards for the Sample Warehouse
• Repacks and process production orders to convert into -SPL
• Maintains a clean and safe work environment in assigned aisle or areas
• Assists with container off loading and any other warehouse duties
• Performs other duties as assigned
• Contributes to department teamwork by demonstrating strong time and attendance records, especially during month-end
• Records personal daily punches and approves accurate bi-weekly time and attendance records
• Actively participates in all one-on-one and group meetings
• Promotes our FOH® Culture in all interaction

Education, Experience & Computer Skills:

• High School diploma or equivalent
• Minimum 1+ years’ experience in warehouse, QC or related environment
• Experience with Warehouse Management System, SAP B1, and handheld devices
• Basic Knowledge in all Microsoft Applications, Outlook
• Familiar with WMS, SAP Business One

Skills Needed for Success:

• Follows direction and works under pressure to meet deadlines
  
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Work collaboratively and as part of a diverse team
• Communicate with clarity verbally
• Small project management skills and strong attention to detail

Desired Characteristics and Qualifications:

• Organized, action and detail-oriented
• Demonstrates sound work ethics
• Possesses cultural awareness and sensitivity
• Ability to re-arrange tasks as priorities change
• Highly enthusiastic, positive-minded, and composure in challenging situations

• While performing the duties of this role, the team member is frequently required to stand, walk, talk and hear. The team member frequently is required to handle or feel and reach with hands and arms. The team member is occasionally required to sit; regularly climb or balance; and occasionally to stoop, kneel, crouch, or crawl. The team member must regularly lift and/or move and/or push up to 80 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to tolerate conditions associated with no air conditioning or heat.

Benefits & Pay:

At FOH®, we value our team members as our most important asset, which is why we offer a benefits package designed with their well-being in mind. In addition to multiple medical and dental options with supplemental insurance and 401(k) plans (fully vested) and bonus incentives, we offer paid holidays, vacation, and even time off to volunteer in the community and local charities. Our team also enjoys a collaborative culture that supports their growth.

The salary/hourly range for this role represents numerous factors considered in the hiring decisions, including, but not limited to, work experience, territory, geographical location, etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range.

Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

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