Client Care Specialist

Veterinary Client Care Specialist$20–$22/hour (based on experience and skills)Full-time benefits include:Medical, Dental, Vision401(k)Paid Time OffCE Allowance + Free VetBloom (RACE-approved CE) accessVeterinary Technician scholarship opportunitiesVTNE and/or license reimbursementUniform allowanceEmployee pet discountDisability & Life InsuranceSchedule:4 x 10 hour shifts per weekNight shift 2pm - 12amDay shift 6:30am - 4:30pmWeekends neededClient Care Specialist Responsibilities:A receptionist position is available for a positive, organized and compassionate team member. High volume receptionist experience desired with proficiency in multi-line phone and computer systemsQualified candidates should be friendly, poised and have a client focused approach.Excellent communication skills both written and verbalProficient typing skills and comfortable navigating digital records systemsAbility to multi-task in a fast-paced environmentAbility to quickly learn how to use internal company software systems.Must be well organized.Ability to handle high pressure and stressful situations and events in a calm supportive manner.Ability to review estimates, discuss financial options, and process payments.Qualifications:Candidates are required to have a high school diploma or equivalent, with a vocational certificate/diploma in business or office administration preferred.Experience in the veterinary or medical field is a plus.Must be willing and able to days/evenings and weekends.Based on employee interest, Veterinary Assistant Certification and/or Licensed Veterinary Technician Program Financial assistance may be available!About VVC Short Pump: Since its conception in 1981, the Virginia Veterinary Centers teams have worked to invest in new technologies and training to stay on the cutting edge of Veterinary Medicine to provide the best quality care for their patients and families.About Ethos Veterinary Health: Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.Equal Opportunity Employer: Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need VRC Malvern