Remote Quality Assurance Specialist | Client QA & Feedback
NexRep LLC
NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from the company’s independent contractors to identify trends and ensure client standards are met.
You will monitor real-time and post-hoc interactions, provide feedback to certification and operations teams, and prepare calibration sessions with clients to align scoring. This role is remote across participating states.
#J-18808-LjbffrVacancy posted 21 hours ago
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