Remote Quality Assurance & Feedback Specialist

NexRep LLC

Remote job

NexRep LLC in Austin, Texas, seeks a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from its independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met. Responsibilities include real-time or post-hoc monitoring, providing feedback, and preparing calibration sessions with clients to align scoring. Travel may be required for meetings. #J-18808-Ljbffr NexRep LLC

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Vacancy posted 1 day ago

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