Remote Quality Assurance Specialist
NexRep LLC
NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social posts and SMS from NexRep’s independent contractors, identifying trends and working with certification and operations teams to meet client standards.
You will monitor interactions in real time or after the fact, review customer satisfaction data, provide scoring feedback, participate in calibration sessions, and share insights to improve quality scores across the client base.
#J-18808-LjbffrVacancy posted 8 hours ago
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