Manager, Green Programs

Job Description

Job Description

Job Code
720

Department Name
Thomas Shortman Fund General Admin

Reports To
Senior Manager, Program Development

FLSA Status
Exempt

Union Code
N/A

Management
Yes

About Us:

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A

Job Summary:

Under the supervision of the Senior Manager, Program Development, the Manager, Green Programs manages a variety of Green training programs, including Multifamily Building Operator and Analyst, LEED Green Associate and Accredited Professional for Operations and Maintenance, WELL, GPRO Mechanical, Electrical and Plumbing, and Green seminars and activities covering a broad range of topics within the Green Building Industry. The role also supports Green Grant applications and program development by staying current on policy and technology initiatives, industry trends, best practices, and evolving standards that impact training programs and membership.

As part of the organization’s sustainability initiatives, the Manager, Green Programs coordinates the 32BJ Sustainability Committee and leads organization-wide sustainability initiatives, including NYC Climate Week events, Earth Day celebrations, and the LEED recertification of the 32BJ Headquarters' office space. The Manager also represents the 32BJ Training Fund at Green industry conferences, events, and committees, while managing employer engagement activities that promote participation in Training Fund programs.

Essential Duties and Responsibilities:

• Manages third-party partner contracts and invoices (e.g., BPI, Urban Green, Building Potential) and ensures compliance with partner requirements, including administration of in-house testing programs (e.g., BPI, GPRO, BOC). Responsibilities include attending periodic partner meetings, submitting required documentation, and maintaining approved instructor and exam proctor certifications.

• Coordinates the 32BJ Sustainability Captains and Committee, facilitates monthly committee meetings, and researches, drafts, and publishes the annual 32BJ Sustainability Report.

• Maintains accurate records of Green training classes within the Learning Management System (LMS).

• Performs quality assurance and quality control reviews of Green training courses by verifying attendance records, participant eligibility, course status, make-up assignments, session setup, and other course quality-related requirements, as assigned.

• Manages the scheduling and coordination of various Green training classes, including assigning instructors, classrooms, examinations, and field trips.

• Oversees the maintenance of the Green Lab, including equipment, tools and instructional resources.

• Organizes, tracks, and reports on instructor observations and student feedback to support continuous program improvement.

• Assists Senior Manager, Program Development with the preparation of green grant proposals.

• Researches emerging Green policies, technologies, grants opportunities, building standards, and industry best practices, and recommends program enhancements to support membership, employer engagement, and Training Fund objectives.

• Reviews annual updates to third-party partner curriculum materials, maintains the curriculum repository, and communicates curriculum updates to instructors, as appropriate.

• Coordinates with the Manager, Communications and employers to support employer-requested Green training and customize curriculum materials, as appropriate.

• Partners with the Curriculum Team and subject matter experts (SMEs) to develop and update Green training programs, including LEED v5, WELL (One WELL), electrification, and other emerging initiatives.

• Reviews and approves updated and new Green course content and instructional materials.

• Researches, plans, and executes sustainability-related activities for staff, members, and their families during NYC Climate Week, Earth Day, and other sustainability initiatives.

• Manages the LEED recertification process for the 32BJ Headquarters through the Arc platform.

• Coordinates the annual building waste audit and indoor air quality testing with the Facilities Department and reviews results with the Sustainability Committee.

• Communicates, coordinates, and registers members and staff for external Green industry events, conferences, and educational activities.

• Assists members with career development by providing guidance on continuing education credits and units required to maintain nationally and internationally recognized Green certifications (e.g., BPI, BOC, LEED, WELL).

• Supports outreach efforts with the Union and employer organizations to promote Training Fund programs, increase participation among underutilizing employers, and assist employers in complying with Green local laws and Green Building standards.

• Assists with testing and counseling prospective and incoming students.

• Responds to and resolves member inquiries and escalations regarding Green training programs by phone, in person, and in writing, providing timely and effective customer service.

• Performs other duties and special projects as assigned by management.

Qualifications (Competencies):

• Customer relationship skills

• Organizational skills

• Experience in program management in an educational environment or leading teams preferred

• Teaching experience with building operations and maintenance, climate action, and/or environmental sustainability preferred

• Skills in and experience with curriculum development preferred

• A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Microsoft Office Suite (Excel, Microsoft Word), Windows applications, and other web based related sources.

Soft Skills (Interpersonal Skills):

• Ability to work independently, as well as work as a member of a team

• Detail oriented with excellent organizational and analytical skills

• Ability to prioritize work and meet deadlines

• Ability to provide feedback to instructors and members in a motivating manner

• Excellent communication skills, both verbal and written

• Strong interpersonal and client service skills

• Customer relations experience - Demonstrated success in communicating with stakeholders (partner organizations, employers, and individuals) to build and maintain strong partnerships

Education:

• Bachelor’s Degree required in environmental studies, sustainability, engineering, or related fields
• Experience or knowledge of multifamily or commercial building operations and maintenance in NYC preferred
• Experience or knowledge of Green Buildings required

Language Skills:

Bilingual in English/Spanish is preferred

Reasoning Ability:

High

Certificates, Licenses, Registrations:

Holds a current nationally or internationally recognized Green Building credential/certification preferred (e.g., LEED, WELL, BPI MFBO, BPI MFBA, BOC, CEM, CEA, CMVP, Passive House).

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
• Over 2/3 of the time: Talking or Hearing
• 100% of the time: Using Hands

Work Environment:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.