Community Engagement Manager

Job Description

Job Description

ETERNAL SMILES FOUNDATION

We're Hiring: Community Engagement Manager

DallasFort Worth Area | Hybrid | Full-Time, Exempt | $58,000$65,000

About the Role

The Community Engagement Manager plays a key role in expanding Eternal Smiles Foundation's reach by building relationships with community partners, increasing awareness of our orthodontic grant program, and supporting families through the application journey. This role bridges outreach and program operations, helping ensure more eligible children are identified, supported, and successfully move through the grant process.

This position reports directly to the Executive Director.

Work Schedule

This is a full-time, exempt (salaried) position following a hybrid work model, including remote work, in-office collaboration, and community outreach throughout the DallasFort Worth area. Occasional evening and weekend hours will be required to support events and organizational needs. Approved business mileage may be reimbursed in accordance with Eternal Smiles Foundation policy.

What You'll Do

Community Engagement & Outreach

Build and maintain relationships with schools, nonprofits, churches, and community organizations serving single-parent families

Represent Eternal Smiles Foundation in meetings, presentations, and community events

Identify new outreach channels to increase qualified applications

Support inclusion in referral networks such as 211 and similar platforms

Partnership Development

Develop and manage relationships with orthodontic and dental partners

Support onboarding of Aligned Providers and maintain ongoing communication

Serve as a point of contact for partners referring families into the program

Track and nurture partnership activity to ensure ongoing engagement

Fundraising Support

Assist with donor engagement activities, including stewardship touchpoints and follow-ups

Support small campaigns, events, and community-based fundraising efforts

Help identify potential individual and local business supporters through community relationships

Program & Case Support

Support applicant communication throughout the pre-screen and application process

Assist families in understanding requirements and completing applications

Coordinate basic case tracking and follow-ups (e.g., provider selection, missing documentation)

Support 6-month check-in tracking with providers and families

Administrative & Operational Support

Maintain accurate records in Eternal Smiles Foundation systems (applications, partners, outreach tracking)

Assist with reporting on outreach effectiveness and application conversion

Collaborate with the Executive Director to refine outreach and engagement strategy

What We're Looking For

Strong relationship-builder with a heart for mission-driven work

Excellent communication skills, both written and verbal

Organized and detail-oriented, able to manage multiple moving pieces

Comfortable working across outreach, partnerships, and light operations

Experience in nonprofit, community engagement, education, or healthcare settings is a plus

What Success Looks Like

Increased number of qualified applications entering the pipeline

Growth in active community and provider partnerships

Improved application completion rates

Strong, consistent communication with families and partners

Smooth coordination between outreach and program execution

Ready to help more children smile? We'd love to hear from you.