Vice President - Ancillary Services

Job Description

Job Description

Position Summary:

The Vice President of Ancillary Services will be responsible for the strategic growth, operational performance, and profitability of ancillary service lines (including audiology and allergy) across Elevate. This individual will be responsible for developing and leading teams in the execution of of a strategic vision for the expansion and optimization of the company’s ancillary service offerings. He/she will play a critical role in scaling ancillary services as a core driver of enterprise value, with a strong focus on EBITDA growth, de novo expansion, service line optimization, and integration across acquired practices. This position partners closely with executive leadership, physician partners, and private equity stakeholders to execute a data-driven growth strategy and maximize the performance and valuation of ancillary services. They will provide strong professional leadership to physicians and team members in all facets of ancillary services, including, but not limited to, allergy and audiology, to promote and enhance the mission of Elevate ENT Partners.

Position Responsibilities:

Strategic Growth & Value Creation

• Develops and executes a scalable growth strategy for Audiology and Allergy services aligned with organization objectives.
• Identifies and leads de novo expansion opportunities, including new site development and service line launches.
• Evaluates and executes add-on acquisitions and integration of ancillary services within newly acquired practices.
• Drives EBITDA growth through volume expansion, service mix optimization, and operational leverage.
• Establishes and tracks KPIs tied to growth, profitability, and return on investment.

Operational Excellence & Scalability

• Standardizes and scales ancillary service operations across all locations to support rapid organizational growth.
• Implements best-in-class workflows, productivity benchmarks, and performance management systems.
• Optimizes patient access, scheduling, and throughput to maximize capacity utilization.
• Partners with clinical leadership to align staffing models with growth and efficiency targets.

Financial Performance & Analytics

• Owns P&L responsibility for Audiology and Allergy service lines, including budgeting, forecasting, and variance analysis.
• Leverages data analytics to drive decision-making, identifies performance gaps, and implements corrective actions.
• Identifies and executes cost optimization initiatives without compromising quality or patient experience.

Physician & Stakeholder Alignment

• Collaborates with physician partners to drive adoption and utilization of ancillary services.
• Aligns incentives and workflows to support integrated care delivery and revenue capture.
• Serves as a key liaison between operations, physicians, executive leadership, and private equity sponsors.
• Prepares and presents performance updates and strategic initiatives to senior leadership, the Elevate Board and private equity sponsor(s).

Leadership & Talent Development

• Builds, leads, and develops high-performing regional and site-level management teams
• Instills a performance-driven culture with clear accountability and measurable outcomes
• Recruits top talent when appropriate to support ongoing growth and expansion

Business Development & Market Expansion

• Partners with business development and marketing teams to accelerate patient growth and referral pipelines.
• Analyzes market dynamics and competitive positioning to inform expansion strategy.
• Strengthens relationships with referring providers and key community stakeholders.

M&A Integration

• Leads the integration of Audiology and Allergy services within newly acquired practices.
• Assesses existing ancillary capabilities and implements standard operating models post-acquisition.
• Identifies synergy opportunities and accelerates time-to-value for acquisitions.

Compliance, Quality & Risk Management

• Ensures compliance with all regulatory requirements, including billing, coding, and scope-of-service standards.
• Maintains high standards of patient experience, safety, and clinical quality in partnership with clinical leaders.
• Mitigates operational and financial risks through strong controls and oversight.
• Upholds the Elevate Code of Conduct and all compliance policies.

Supervisory Responsibility
This role has management responsibility for the VP of Clinical Operations, Allergy and the Director of Audiology positions.

Work Environment and Physical Demands

• This job operates in a professional office setting. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.

Required Education and Experience

• Bachelor’s degree required; MBA, MHA, or similar advanced degree strongly preferred
• 8–12+ years of progressive leadership experience in healthcare services, preferably in a multi-site, private equity-backed or high-growth environments
• Proven track record of scaling ancillary or outpatient service lines (Audiology, Allergy, or similar) with direct P&L responsibility
• Demonstrated success driving EBITDA growth, operational efficiencies, and multi-site expansion
• Experience with de novo development and post-acquisition integration strongly preferred
• Strong financial and analytical acumen, with experience leveraging data to drive performance improvement
• Strong understanding of revenue cycle management, payer contracting, and reimbursement models
• Exceptional leadership, communication, and change management skills
• Ability to thrive in a fast-paced, collaborative, and results-oriented organization

AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Elevate will be based on qualifications and job-related abilities. Elevate does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. Elevate will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

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