Universal Banker Pleasanton

Senior Universal Banker III Location: Pleasanton, CA Job Type: Full-Time, On-site Industry: Retail Banking Status: Interviewing Immediately About the Opportunity Are you an experienced banking professional who excels at building relationships and guiding branch operations? Dexian is partnering with one of the best growing California banks to find a highly capable Senior Universal Banker III to join their dedicated team in Pleasanton. This is a premier leadership role that combines exceptional client service, deep financial expertise, and daily operational support. You will act as a trusted advisor to both consumer and business clients, delivering tailored financial solutions while driving business development and fostering a performance-driven team culture. If you are a proactive leader looking to make a significant impact in the Pleasanton market with a top-tier financial institution, we want to speak with you. What You Will Do As a Senior Universal Banker, you will be a cornerstone of the branch, balancing client advisory, compliance, and team mentorship. Customer Experience & Sales Advise: Provide personalized financial advice and recommend products that directly align with client needs and long‑term goals. Grow Relationships: Deepen client relationships by cross‑selling checking and savings accounts, CDs, IRAs, and lending or trust services. Business Support: Support commercial clients with essential Treasury Services, Remote Deposit Capture (RDC), courier, and armored transport services. Network: Represent the branch at local Pleasanton community and networking events to build visibility and attract new clients. Operations & Compliance Account Management: Open, manage, and service consumer and business accounts in strict compliance with bank policies and regulations. Risk Mitigation: Maintain and enforce rigorous standards for BSA, AML, and Information Security. Operational Oversight: Oversee large and complex transactions, monitor daily reports, and maintain robust fraud prevention controls. Audit Readiness: Ensure branch security procedures, documentation, and audit readiness are consistently upheld. Leadership & Mentorship Develop Staff: Mentor and support junior bankers and tellers to promote professional growth, teamwork, and service excellence. Strategic Partnership: Partner closely with the Branch Manager on performance goals, sales initiatives, and community outreach efforts. Problem Resolution: Lead by example in managing complex client needs and resolving escalated service issues with tact and diplomacy. Who You Are Experience: Minimum 3 years of retail banking experience, including comprehensive teller and new account responsibilities. Client Expertise: Proven ability to seamlessly manage both consumer and business banking relationships. Regulatory Knowledge: Strong understanding of banking regulations, compliance standards, and branch security procedures. Communication: Excellent interpersonal and problem‑solving skills with a distinct client‑first mindset. Technical Skills: Proficiency with MS Office Suite and modern core banking systems. Certifications: Notary Public certification is highly preferred (or a willingness to obtain it). Why Apply? Career Growth: Opportunities to advance within a supportive, expanding, and people‑focused organization. Compensation: Market‑competitive base salary plus performance‑based incentives. Benefits: Excellent health benefits and generous paid time off. Community: Paid volunteer hours annually to support local causes in Pleasanton and the Tri‑Valley area. Take the next step in your banking career. Apply today-we are actively interviewing! Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr