Hotel Guest Service Representative
$18 per hourNorth Central Group
Hotel Guest Service Representative, Hampton Inn & Suites Phoenix Downtown Join a 2025 USA Today Top Workplace Winner! This position comes with a $500 SIGN ON BONUS!! Starting at $18/hour, experienced candidates may qualify for a higher wage Must be able to work a combination of AM and PM shifts 5 days a week, including weekends Why You’ll Love Working Here The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Phoenix Downtown. How You’ll Make An Impact The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow‑up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast‑paced setting What Will You Get At NCG Hospitality? The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, an award winning, family‑owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. #J-18808-Ljbffr
$18 per hour
...Guest Service Representative Home2 Suites By Hilton - Phoenix, AZ Working somewhere you'd rather not be? Are you looking for your next opportunity... ...0 Home2 Suites By Hilton - Phoenix, AZ is a franchised hotel, managed by First Call Hospitality. As an established...SuggestedHourly payLocal areaWork from home- ...disconnected. He initiated a new boutique hotel standard and environment where people... ...here to improve the lives of coworkers, guests, owners, communities, and together we make... ...feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and...SuggestedPart timeImmediate startFlexible hoursShift workNight shiftWeekend workAfternoon shift
- ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during... ...guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and...SuggestedFlexible hoursShift work
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing... ...Other Duties Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep...SuggestedWeekly payLocal areaAll shifts
- ...Job Description Job Description **Job Summary:** The Guest Service Agent will be responsible for providing exceptional customer service... ...Proven experience in a customer service role, preferably in a hotel or hospitality environment - Excellent communication and...SuggestedFlexible hoursNight shift
- GRAND CANYON UNIVERSITY is seeking a Hotel, Travel & Event Scheduling Associate to assist... ...shifts and will involve managing guest arrivals, departures, and travel bookings... ...should have a minimum of one year in customer service or hospitality, and must be a full-time GCU...Full timeNight shift
- ...Front Desk / Guest Service Agent - Best Western Downtown Phoenix Best Western Downtown -... ...Agent - Scheduling dependant on seasonal hotel needs. Accommodates guests of the hotel... .... The requirements listed below are representative of the knowledge, skill, and/or ability...Hourly payPart timeSeasonal workShift work
$26 - $28 per hour
...as #1 Apartment Operator in the country, based on resident survey scores through the Kingsley Survey program! What is a Guest Services Representative at AVE? Guest Services Representatives are the face of AVE and are responsible for setting a great first impression to residents...Hourly payPermanent employmentFull timeTemporary workPart timeRelocationFlexible hours- ...Remote Guest Services Representative – Travel About the job Remote Guest Services Representative – Travel We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses...Remote workFlexible hours
$15.15 - $16 per hour
...Future Opening: Guest Service Representative – Full Time Replies within 24 hours are required. We refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a bakery visit an event worth posting about...Hourly payFull timeCasual workFlexible hoursWeekend workDay shiftEarly shift- ...Job Title: Pt Guest Services Representative Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven...Part timeFlexible hours
- ...experiences of our fans, and the impact we make throughout our community. We are seeking an experienced and motivated PT Guest Services Representative to join our team. This position will be responsible for delivering a world-class guest experience by ensuring the...Part timeWork at officeLocal areaFlexible hours
$16.75 per hour
...Guest Service Representative Come join the team at Frank Lloyd Wright's Taliesin West - a UNESCO world heritage site and one of the most frequently visited travel destinations in Arizona! Position Summary: The Guest Service Representative (GSR) is responsible...Contract workPart timeSeasonal workWork at officeShift workWeekend workAfternoon shiftWeekday work- ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
$15.15 - $16 per hour
...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Hourly payCasual workFlexible hoursAfternoon shift$14.5 - $18 per hour
...Join Our Growing Family The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the...Hourly pay- ...? Facility Housekeepers set the stage for U‑Haul’s exceptional service by keeping the U‑Haul facility clean and inviting. Start your career... ...Discounts on Apple products, Dell computers, cell phone plans, hotels, and more Paid holidays, vacation, and sick days if eligible 40...Local area
- ...Description Our housekeepers keep our residents living areas clean and serviced to high standards. You should also be able to resolve resident... .... Qualifications Proven experience in house, office or hotel cleaning preferred. Ability to follow cleaning products instructions...Work at officeLocal area
$15.25 - $17.25 per hour
...WoodSpring Suites in Phoenix, Arizona Hotel Management & Consulting, Inc. is seeking... ...Exceed Cleaning Standards: Perform routine guest room preps and cleanings while meeting... ...Relations: Offer hotel amenities, products, and services to accommodate guest needs and increase...Hourly payFull timeFlexible hours- ...strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in... ...Other Duties Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate...Weekly payMinimum wageLocal area
- ...Rise. Shine. Work Happy. You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what... ...What you can expect from us: So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do...Hourly payFull timePart timeLive inImmediate startFlexible hoursNight shift
$16 per hour
...We are looking for a busy bee to keep the hotel running at tip top shape. The Houseperson... ...hospitality - to our employees and our guests. We offer seasonal work and full-time careers... ...friendly employees who provide quality service. Benefits/Perks: ~ Medical,...Hourly payExtra incomeFull timeSeasonal workWork at officeFlexible hoursShift workWeekend work- ...any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner. Duties may include making beds,... ...dust window blinds. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles...
- ...for five-star clean. Why You'll Love This Role Deliver hotel-level cleanliness that residents and families notice and appreciate... ..., dental, vision (FT) On demand pay Complimentary meals & guest suite privileges We celebrate diversity and welcome all...Part timeLocal area
$18 per hour
...GREAT ADDITION TO OUR TEAM** Our support services team is the core of our business. If you... ...duties to maintain establishments, including hotels, restaurants and hospitals, in a clean... ...according to prescribed layout. + Responds to guest queries and requests. + Responds to...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursWeekend work- ...hiring full‑time and part‑time housekeepers at Drury Hotels, located at S. Price Road, Chandler, AZ 85286. The role... ...maintaining a clean, welcoming environment for guests, delivering exceptional customer service, and working independently with minimal supervision....Hourly payFull timePart timeLive inFlexible hoursShift workNight shift
- ...Responsibilities Passion for hospitality and delivering exceptional service Clean and maintain guest rooms, bathrooms, and common areas Dust, vacuum, sweep,... ...Match (where applicable) Paid Time Off & Paid Holidays Hotel Room Discounts across our global portfolio Employee...Full timeTemporary workAfternoon shift
- ...competencies, and skills: At least one (1) year of housekeeping experience in a senior living, healthcare, or hospitality setting (hotels) is required. Strong attention to detail and commitment to maintaining cleanliness. Good time management and organizational...
- ...engaging Housekeeper (Part‑Time) to support housekeeping tasks across various hotel areas. Key Responsibilities Perform general cleaning duties such as dusting, vacuuming, mopping, and sanitizing guest rooms and public areas. Assist with changing linens, restocking supplies,...Hourly payPart timeShift workAfternoon shift
- ...Job Title Guest Environment Expert Job Description Our jobs aren't just about... ...appearance and cleanliness of the whole hotel. They are empowered to move about their space... ...thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living...Full timeWork experience placement
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