Administrative Support Assistant

Administrative Support Assistant

We are seeking a reliable and detail-oriented Administrative Support Assistant to join our team. This part-time position is responsible for supporting daily office operations, including administrative tasks, customer service, and payment processing. The ideal candidate is organized, professional, accurate with financial information, and confident communicating with customers in both English and Spanish.

Key Responsibilities

• Accurately process customer payments and maintain clear payment records
• Perform general clerical and administrative duties (filing, scanning, document management)
• Enter and update customer and financial data in company systems
• Answer phones, respond to emails, and assist customers with inquiries
• Maintain organized records and ensure confidentiality of sensitive information
• Assist with invoicing, account updates, and basic reporting
• Support office staff with various administrative duties
• Follow company procedures for recordkeeping and customer communication
• Perform other duties as assigned

Skills & Qualifications

• Prior experience in administrative support, customer service, clerical work, or payment processing
• Ability to use, or willingness to learn, payment systems, spreadsheets, and databases
• Experience handling confidential customer or financial information
• Proficient with Microsoft Office or Google Workspace
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Dependable, professional, and customer-focused
• Preferred: Bilingual in English and Spanish

What We Offer

• Part-time schedule with holidays and weekends off
• Supportive, team-oriented work environment
• Opportunity for growth and additional responsibilities
• Training on company-specific systems and procedures