Proposal and Contracts Director

Job Description

Job Description

Overview

Tyndale is seeking a results-driven Proposal and Contracts Director to lead our proposal, pricing, and contract administration in support of customer retention and new business growth. This strategic leader will ensure high-quality, timely RFP/RFI/RFQ responses, align proposed solutions with operational capabilities, and drive continuous improvement across pricing and contract processes. The role oversees cross-functional teams, manages budgets, and partners closely with Finance, Sales, leadership, and AI initiatives to enhance efficiency, strengthen competitiveness, and deliver exceptional customer outcomes.

HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days per week, and 3 days per week remotely. To be considered, candidates must reside within a commutable distance from our corporate headquarters in Pipersville, PA (Bucks County) or our location in Houston, TX (City Centre).

About Tyndale: The Tyndale Company is a private, 9x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.

Responsibilities

• Ensures high quality, accurate and timely responses to requests for proposal (RFP), requests for information (RFI) and requests for quote (RFQ) from customers and prospects.
• Ensures end-to-end alignment between the managed service capabilities offered in our proposal responses and Tyndale’s organizational ability to execute and support.
• Manages and prioritizes the work of professional Pricing Specialists, Technical Writing Specialists and Managers, Contracts Administration in support of customer retention and new business acquisition.
• Manages all aspects of pricing for customers and prospects, including pricing communication support for the sales team, pricing tools, ad hoc price requests, and standard pricing process flows. Seeks continuous improvement of both service and quality to internal and external customers
• Review existing contract processes, seeking opportunities to streamline. Manage overall contract administration – with team members partnering closely with sales, the business and customers to negotiate mutually acceptable agreements aligned with Tyndale support capabilities.
• Collaborate with the Director of AI to identify use cases integrating AI into proposal response and contract review, bringing greater efficiency to both processes.
• Respond to customer and sales team requests for proposals, data security questionnaires, customized content and pricing requests, frequently requiring quick turnaround.
• Ensures end-to-end review and closed loop analysis of all wins and losses in collaboration with sales teams and leadership.
• Responsible for all aspects of managing - coaching, mentoring, hiring, recognition, promotion and reviews.
• Budget responsibility for the proposal team – pricing, technical writing and contracts.
• Collaborate effectively with all levels of management, both internally and externally.

Qualifications

• Bachelor’s degree in Accounting, Economics, Finance, Statistics, related field, or Bachelor’s degree in related field with commensurate financial or pricing experience - MBA a plus
• 10+ years of progressive B2B business / marketing experience, with increasing responsibility
• 7+ years of pricing / proposal submission experience
• Prior experience as a people manager required; direct performance management in a growing team environment
• Experience in responding to complex RFPs for Fortune 500 companies preferred
• Familiarity with large business contracts and contract law
• Proficient in Excel, MS Word, PPT, MAS500, Cometera or Pricefx
• Organized; never misses a deadline and is highly detail oriented
• Experience in managing a team of professionals, including performance reviews, hiring, promotions, coaching, and mentoring
• Works collaboratively in a team-based environment
• Strong written and oral communication skills, with the ability to work across the company at all levels
• Familiarity with platforms such as: Contract Works, Access DB, Trello, Pardot, Salesforce

Benefits

• Health & Wellness : Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
• Work-Life Balance : Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.
• Financial Compensation : Competitive salary, 401(k) with matching, and bonus opportunities.
• Career Growth & Development : Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.
• Culture & Perks : Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.

Qualified candidates are encouraged to apply on our website,

E.O.E

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