Service Technician - Industrial Machinery

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

KAAST Machine Tools is one of North America's fastest-growing suppliers of metalworking and fabrication equipment. Our extensive product lineup includes mills, lathes, saws, grinders, press brakes, shears, rolls, plasma systems, and other industrial machinery used by manufacturers throughout the United States.

We are seeking a hands-on Service Technician to join our team in Aldan, PA , just outside Philadelphia. This position combines shop-based machine preparation and testing with customer support, troubleshooting, machine demonstrations, and field service work. If you enjoy working with industrial machine tool and fabrication equipment, solving technical problems, and being part of a growing company, we'd like to hear from you.

Responsibilities

• Prepare new machines for customer delivery and installation
• Uncrate, assemble, inspect, and test machinery to ensure proper operation
• Perform machine demonstrations and operator walkthroughs in our showroom
• Troubleshoot mechanical and electrical issues both remotely and on-site
• Provide technical support to customers by phone and email
• Assist with machine installations and startup activities
• Complete service documentation and inspection reports
• Work closely with customers, sales staff, and service personnel to ensure successful machine deliveries

Qualifications

• 2 years experience working with capital Equipment, machine tools, or fabrication equipment
• 2 years experience of industrial electrical systems, including 3-phase power 
• Strong mechanical aptitude and troubleshooting skills
• Ability to read electrical schematics and technical documentation
• Excellent communication and customer service skills
• Self-motivated with the ability to work independently
• Comfortable working in both a shop and customer-facing environment

Travel
This position is primarily based in our Aldan showroom and warehouse. Travel typically ranges from 25–35% and may include:

• Customer installations
• Service visits
• Industry trade shows such as IMTS and FABTECH
• Support for large machinery deliveries
• Travel requirements may fluctuate throughout the year based on customer demand and company growth.

Why Join KAAST?

• Growing company with long-term career opportunities
• Diverse range of industrial machinery and technologies
• Mix of shop work, customer interaction, and technical problem-solving
• Exposure to manufacturers across a wide range of industries
• Supportive team environment with opportunities to expand your skills

Compensation
$30–40 per hour, depending on experience and qualifications.

Location
Full-time, in-person position based in Aldan PA, conveniently located near Philadelphia International Airport.