Patient Services Representative

Job Description

Job Description

Families First & Wee Care is looking for motivated individuals in their Reception Department, who are dedicated to delivering excellence in customer service.

Position: Medical Receptionist

Location: Kaysville

Type: Full-Time

Schedule: Monday - Friday 8:30am - 5:00pm

Job Description:
In this position, as a receptionist, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.

Job Qualifications:

• Previous customer service experience highly recommended.
• Experience working in a medical office setting desired.
• Ability to communicate effectively with providers, staff, and patients/parents.
• Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
• Demonstrate compassion and understanding for the patient and families.
• Basic computer knowledge and phone etiquette required. Must possess a GED/High School diploma.

Families First & Wee Care Pediatrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.