Customer Service Coordinator

Our client, a growing international distribution company, is seeking a Customer Service Representative (SAP / Order Management) to join their team. As a Customer Service Representative , you will be part of the Customer Service/Order Management team supporting Sales, Warehouse/Inventory coordination, and global Customer Service partners (Europe) . The ideal candidate will have strong attention to detail , adaptability , and confident communication which will align successfully in the organization. Job Title: Customer Service Representative (SAP / Order Management) Location: Onsite Florham Park, NJ Pay Range: $55,000–$62,500 What’s the Job? (Max of 5) Manage customer orders and provide day-to-day customer support in a high-volume environment Use SAP (SAP HANA preferred) to update orders, track inventory, and maintain accurate records Coordinate and communicate shipment timing/availability with internal teams and global partners (Germany/India/Europe) Partner with Sales to confirm product availability and support customer needs Help improve organization/efficiency by maintaining accessible documentation and shared processes (SharePoint a plus) What’s Needed? (Max of 5) SAP experience required (SAP HANA is a plus) Customer service and order management experience (2–5+ years preferred; strong candidates with 2–3 considered) Comfortable working with inventory/warehouse coordination and shipping-related communication (preferred, not required) Strong, steady personality—can work well with tenured teammates and different communication styles (not timid; not overly forceful) Willingness/ability to travel to Europe for training (passport now or ability to obtain one) What’s in it for me? (Max of 5) Phenomenal benefits with the company covering the majority of health insurance cost Medical, dental, vision + life insurance 401(k) with employer contribution/match Strong PTO offering (starting at 2+ weeks; opportunity to earn more over time) Small-office environment where you’re not “just a number,” plus growth and advancement potential #J-18808-Ljbffr