Assistant Manager - Airport

Assistant ManagerWe are looking for qualified, friendly, motivated, and detail-oriented Assistant Managers — true leaders — to join our highly skilled and fast-growing management team!CC Holdings Restaurant Group offers:Weekly payBonus programsPTOInsurance contributions401(k)Employee discountsGrowth opportunitiesWe are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:HeartfeltEfficientAccountableRespectfulTeam-OrientedWe strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies.We believe that successful companies begin with strong leadership and exceptional employees.Creating a culture of hospitality is our top priority. If you are looking for a rewarding opportunity and possess the qualities of a respected, accountable, and motivated leader, we encourage you to apply today.Schedule & Location DetailsThis position is located at the Indianapolis International Airport and operates:Monday through Sunday (Nights and Weekends)5:00 AM – 11 PM (Shifts Vary)The anticipated start date for this position can range from October through December, depending on hiring and onboarding timelines.RequirementsPromotes and facilitates the company's "HEART Culture"Supports the General Manager in daily operationsProvides an exceptional overall customer experienceIdentifies operational issues and coaches team members toward solutionsConsistently delivers high levels of customer service and hospitalityMotivates team members to exceed customer expectationsEncourages sales growth through hospitality and service excellenceAssists the management team in achieving positive sales and profit trendsWorks closely with the team while upholding company valuesAdheres to all company policies and proceduresBecomes proficient in all café operations, including sandwiches, smoothies, specialty drinks, and prep workDemonstrates sound business decision-making skills during uncertain or high-pressure situationsExcellent communication and active listening skillsPassionate and knowledgeable about food and hospitalityCapable of managing a team of 20+ employeesExperience with product ordering, food cost management, setting pars, and inventory countsResponds to opportunities and operational needs with urgencyTechnically proficient in Microsoft Office SuiteSupports daily shift execution and operational flowCoaches and develops hourly team membersHandles guest concerns and resolves customer issues professionallyAssists with inventory management and product orderingPosition QualificationsMinimum of 2 years of experience in the food industryMinimum of 2 years of management experienceThe essential functions of this position may include standing and walking for extended periods, moving throughout the restaurant and work areas, preparing and handling food, operating restaurant equipment, interacting with customers and team members, maintaining cleanliness and sanitation standards, and performing other duties necessary for the operation of the restaurant. The position may require lifting, carrying, pushing, or pulling items consistent with the requirements of the role. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. Reasonable accommodation may be available for qualified individuals with disabilities. Accommodation requests will be evaluated on an individualized basis in accordance with applicable law.