Clinical Nurse Supervisor Case Management

Associate Clinical Manager

The Associate Clinical Manager (AKA Clinical Nurse Supervisor) is responsible for managing a unit/department by implementing and maintaining specific policies, procedures, and guidelines; leading team members in providing direct patient care by demonstrating expert clinical knowledge; ensuring compliance with quality and safety initiatives and practices; and partnering with a multidisciplinary team in meeting the clinical needs of patients and families. The Associate Clinical Manager also provides leadership and management to unit/department team members. Finally, the Associate Clinical Manager serves as a charge nurse by preparing schedules and assigning team members to patients; overseeing the admission, discharge, and general flow of patients; and monitoring and ordering medicines and supplies.

Department Name: Case Management

Job Status: Full time, 40 hours per week, eligible for benefits

Shift: Monday through Friday, normal business hours

This position is eligible for relocation assistance, if relocating from 100 miles or greater.

Role-specific Information

The person in this role will be supporting the Complex Care Coordinators working in the ambulatory setting. Complex Care Coordination services are utilized when:

• Short-term, relationship support with routine care coordination is not enough
• Families have difficulty navigating the healthcare system
• Support, not replacement of the care team by connecting providers, services and families is needed
• High-risk periods occur or prevention of high-risk periods is needed
• A single point of contact for families is necessary
• Identifying and reducing barriers to care and reinforcement of care plans is needed

Care Coordinators Will

• Identify appropriate patients needing support based on complexity scoring
• Perform comprehensive assessments
• Develop individualized care plans
• Support families in setting and achieving goals
• Consistently provide follow-up to monitor progress
• Graduate patients once they reach stable functioning and their goals are met

Duties & Responsibilities

An employee in this position may be called upon to do any or all of the following essential functions. (These examples do not include all of the functions which the employee may be expected to perform.)

• Manages the implementation and maintenance of unit/department specific policies, procedures, and guidelines while ensuring consistency with evidence-based practice and organizational policies, standards, and procedures.
• Leads unit/department team members in providing direct patient care by demonstrating expert clinical knowledge and promoting the application of the Professional Practice Model and Professional Standards in daily work.
• Serves as a charge nurse by preparing schedules and assigning team members to patients; overseeing the admission, discharge, and general flow of patients; and monitoring and ordering medicines and supplies. Works with team members to create individualized plans of care to meet a patient needs.
• Interprets and explains regulatory standards and hospital policies, procedures, and rules to employees and ensures compliance with applicable quality and safety initiatives and practices.
• Ensures staffing resources are utilized appropriately and shifts resources to meet both patient and unit needs.
• Partners with a multidisciplinary team in meeting the clinical needs of patients and families. Rounds with patients, families and team members to promote patient family experience and quality patient care.
• Resolves operational and patient/family issues, making decisions that are inclusive of multiple perspectives and solves underlying problems.
• Assists team members in achieving unit outcomes, performance and professional development standards; identifies opportunities for continual improvement.
• Champions clinical practice and professional growth by working with the CNE/CNS to meet the educational needs of the unit/department and by monitoring and evaluating staff competencies. Develops, coaches, and evaluates team members. Mentors team members in creating/evaluating projects focused on improving clinical practice.
• Provides advice to Clinical Manager on decisions involving hiring, terminations, promotions, and disciplinary actions as required.
• Monitors expenditures for unit/department and participates in the development of budget recommendations.

Position requires regular and predictable attendance. Employees are held accountable for all duties of this job.

Minimum Qualifications

EDUCATION Bachelor's degree in Nursing. Master's degree in Nursing or a directly related health care field is preferred.

EXPERIENCE Three years of clinical experience.

Experience in Case Management or Care Coordination strongly preferred. Prior nursing leadership experience preferred.

LICENSURE Registered Nurse (RN)

CERTIFICATION(S) BLS/CPR from the American Heart Association with at least 6 months left before expiration is required upon hire. ANCC recognized certification in clinical specialty. Depending on the unit/department, employees may also be required to have a Pediatric Advanced Life Support (PALS), Adult Advanced Life Support (ACLS), and/or Emergency Nursing Pediatric Course (ENPC).

Complex Case Management Certification preferred.

Salary Information

Pay is dependent on applicant's relevant experience. Annual Salary Range (Based on 40 hours worked per week): $105,046.99 to $157,570.49

Benefits Information

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career. As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.