Admissions Coordinator Customer Experience Concierge
Morristown Post Acute Rehabilitation & Nursing
Job Description
Job Description
MPA is looking for an Admissions Coordinator - Customer Experience Concierge to join our incredible team!
We're not just a workplace; we're a community driven by excellence. We take immense pride in what sets us apart - our exceptional leadership, a warm and friendly work environment, and a reputation that we've worked hard to earn. If you're ready for a rewarding career experience, your journey begins here!
Shift Hours: Full time - day shift
Admissions Coordinator Benefits:
Competitive wages based on experience
Daily pay option available
Generous paid time off (PTO) package
Medical, Dental and Vision insurance
Supplemental disability and life insurance options available
Flexible Spending Account
401k available
Career advancement opportunities / tuition reimbursement
Friendly work environment
Admissions Coordinator Responsibilities :
Room readiness: Check that room is clean, bed is made, welcome packet present, door tag, armbands and all things working (television, phone, bed, remote)
Meet all new admissions at the door, greet them, and walk them to their room. Provide contact information to all new admissions upon arrival
Rounds on all admissions the next morning post admission and next five business days (continuous rounding)
Follow up on patient concerns in a timely manner to assure resolved to satisfaction.
Ask all new admissions if you can call their emergency contact to let them know that they arrived and provide family with your contact incase they need anything.
Round subacute unit 2x a day and spend extra time on fifth floor
Assist as admission directors back up as needed
Assist with tours
Complete Admissions agreements and keep compliance in check
Assist with obtaining reviews and testimonials upon discharge
Enter all patients requested into CRM
Respond to requests and communications from Admissions Director
Ready to take the next step in your career journey? We're excited to get to know you! Apply today and discover why Morristown Post Acute is is the perfect place for your professional aspirations.
Your future starts here. Come be a part of our extraordinary team!
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