Payroll and Benefits Coordinator

Payroll and Benefits Coordinator

Executive Office of Housing and Livable Communities (EOHLC) is seeking a Payroll & Benefits Coordinator/Personnel Analyst III in the Deputy Secretary's Office/Human Resources! The Executive Office of Housing and Livable Communities (EOHLC) is responsible for building more homes and lowering housing costs across the Commonwealth through partnerships with municipalities, housing authorities, and community stakeholders. The Payroll and Benefits Coordinator provides guidance and expertise across the Secretariat on payroll, benefits, and Self-Service Time and Attendance (SSTA). They ensure that all transactions processed through HRCMS comply with Human Resources Division (HRD) policies and procedures. The Payroll and Benefits Coordinator performs a broad range of human resources functions supporting payroll administration, benefits administration, time and attendance, leave management, onboarding, and personnel transactions. The incumbent is responsible for ensuring the accurate and timely processing of payroll and personnel actions in HRCMS and related Commonwealth systems while maintaining compliance with applicable federal and state laws, collective bargaining agreements, Commonwealth policies, and established procedures. They serve as a primary resource for employees by providing guidance on payroll, benefits, leave administration, retirement, and time and attendance matters. Responsibilities include processing personnel transactions, administering employee benefit and leave programs, conducting new employee onboarding, monitoring time and attendance compliance, maintaining personnel records, preparing reports, and responding to employee inquiries. The position requires sound judgment, attention to detail, strong customer service skills, and the ability to manage multiple priorities while maintaining confidentiality and ensuring the accurate administration of human resources programs.

Duties and responsibilities include:

• Payroll Administration
• Time and Attendance
• New Hire and Benefits Administration

Preferred qualifications include:

• Demonstrated ability to communicate effectively, both orally and in writing, with employees, managers, and external stakeholders.
• Proficiency using Microsoft Office Suite, including Word and Excel, with the ability to use HR information systems and related technology.
• Ability to work independently, prioritize competing responsibilities, and manage multiple deadlines in a fast-paced environment.
• Demonstrated ability to exercise sound judgment and maintain confidentiality when handling sensitive personnel and payroll information.
• Strong interpersonal and customer service skills, with the ability to communicate tactfully and professionally while resolving complex or sensitive employee issues.
• Knowledge of the Commonwealth of Massachusetts Human Resources/Compensation Management System (HRCMS), payroll and benefits administration, Commonwealth benefit and compensation programs, applicable collective bargaining agreements, and Human Resources Division (HRD) policies and procedures.
• Experience interpreting and applying personnel policies, payroll procedures, leave administration requirements, and applicable federal and state laws, regulations, and collective bargaining agreements.
• Strong attention to detail and ability to maintain accurate records while ensuring compliance with established policies, procedures, and payroll deadlines.

Minimum entrance requirements include:

• At least four years of full-time, or equivalent part-time, professional or paraprofessional experience in personnel work, the major duties of which included classification, staffing, job analysis and/or job evaluation, of which at least two years must have been in a professional capacity, and of which at least one year must have been in a supervisory, administrative, or managerial capacity; or any equivalent combination of the required experience and the substitutions below.
• Substitutions: An Associate's degree may be substituted for a maximum of one year of the required experience. A Bachelor's degree or higher may be substituted for a maximum of two years of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. No substitution will be allowed for the required experience in a professional capacity or in a supervisory, administrative, or managerial capacity.
• Special requirements: Based on assignment possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.