Venue Parking Manager - Mystic Lake Amphitheater

Job Summary Live Nation Concerts – Mystic Lake Amphitheater is hiring a Parking Manager for a Part‑Time Seasonal position. The Parking Manager oversees the Parking Department, ensuring guest, employee, artist, and venue transportation needs are met during event and non‑event days. Responsibilities Ensure parking areas are safe, clean and orderly. Maximize the use of parking space. Lead traffic control for the venue at the beginning and end of events. Create and implement parking and traffic flow plans for event days. Conduct weekly lot inspections and take corrective action as needed. Provide guidance, improvement, and implement necessary adjustments. Monitor ADA parking areas and assist guests requiring accessible parking. Oversee shuttle, rideshare, and bus drop‑off areas for proper flow and guest safety. Ensure signage is properly placed and collected during event show days. Coordinate with security, law enforcement, and emergency services during events when needed. Manage all equipment and inventory for the parking department such as check‑out and check‑in vests and radios. Track equipment inventory levels and report replacements or repairs required. Interview, select, train, and supervise department staff to ensure maximum guest satisfaction. Organize and conduct staff meetings to communicate pertinent information. Assist with preparing event‑day staffing maps and parking post assignments. Investigate and resolve parking complaints and disputes. Interact positively with guests to provide excellent service. Participate in the venue’s sustainability program (e.g., waste sorting, recycling). Close the venue with fellow crew, collecting recyclables and properly storing event equipment. Schedule and direct staff in their work assignments. Review and evaluate the department and recommend and implement new operational policies and procedures. Assist long‑term planning for parking improvements such as signage updates, lot layout changes, or traffic enhancements. Qualifications High School Diploma or equivalent. 3–5 years of experience in a comparable role. Previous experience working in parking. Strong organizational skills. Strong strategic thinking and creative problem‑solving skills. Excellent verbal, written, and interpersonal communication skills. Acute sense of judgment, tact, and diplomacy. Previous experience leading a team. Demonstrated ability to execute programs or new initiatives. Preferred Qualifications At least 2 years of experience in guest service and communications. Strong computer skills in Outlook, Excel, Word, PowerPoint, and related programs. Strong sense of teamwork and ability to execute programs. Physical Demands Requires constant walking, climbing stairs, lifting and carrying up to 50 lbs., and occasional sitting. Compensation $32.00 USD – $40.00 USD per hour. Equal Employment Opportunity Live Nation is committed to equal employment opportunity for all applicants, regardless of age, ancestry, color, religious creed, family and medical leave status, disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender identity, sexual orientation, and any other protected characteristic under applicable law. Live Nation will make reasonable accommodations for qualified individuals with disability. Applicants requiring accommodations should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. #J-18808-Ljbffr Dormont Manufacturing Co