Banquet Captain

Join us as a Banquet Captain at Hilton Charlotte University Place, where you'll lead a dedicated team in delivering exceptional event experiences. You'll help create memorable moments for our guests while fostering a supportive and dynamic work environment. We value your contributions and are committed to your professional growth, offering a culture where innovation and teamwork thrive. Competitive compensation, health insurance, paid time off, and continuous learning opportunities are just some of the benefits you'll enjoy as part of our hospitality family. As a Banquet Captain, your leadership will inspire others to exceed guest expectations. You'll coordinate with staff to ensure smooth operations for every event and play a key role in our mission to deliver outstanding hospitality. If you're ready to elevate your career in a company that values work-life balance and offers numerous career advancement opportunities, we encourage you to apply and become part of our vibrant community. Responsibilities: • • Lead and motivate your team to deliver exceptional service at every event, ensuring each guest leaves with a memorable experience. • Coordinate with event planners and kitchen staff to ensure seamless execution of banquet functions, from setup to breakdown. • Monitor and maintain the quality of food and beverage service, ensuring compliance with health and safety standards. • Train and mentor team members, fostering a culture of continuous learning and professional growth. • Handle guest inquiries and resolve any issues promptly, maintaining a positive and professional demeanor. • Oversee inventory management, ensuring all necessary supplies and equipment are available for each event. • Collaborate with management to implement innovative service strategies that enhance guest satisfaction and operational efficiency. Qualifications: • • Experience in leading and motivating teams in a fast-paced hospitality environment. • Ability to coordinate effectively with event planners and kitchen staff to ensure seamless event execution. • Proven track record of maintaining high standards of food and beverage service, adhering to health and safety regulations. • Strong skills in training and mentoring team members, fostering a culture of continuous learning. • Excellent problem-solving abilities to handle guest inquiries and resolve issues promptly and professionally. • Experience in managing inventory and ensuring the availability of necessary supplies and equipment for events. • Ability to collaborate with management to implement innovative service strategies that enhance guest satisfaction.

• Lead and motivate your team to deliver exceptional service at every event, ensuring each guest leaves with a memorable experience. • Coordinate with event planners and kitchen staff to ensure seamless execution of banquet functions, from setup to breakdown. • Monitor and maintain the quality of food and beverage service, ensuring compliance with health and safety standards. • Train and mentor team members, fostering a culture of continuous learning and professional growth. • Handle guest inquiries and resolve any issues promptly, maintaining a positive and professional demeanor. • Oversee inventory management, ensuring all necessary supplies and equipment are available for each event. • Collaborate with management to implement innovative service strategies that enhance guest satisfaction and operational efficiency.