Administrative Assistant

Administrative Assistant The Administrative Assistant at the Village of Los Lunas plays a crucial role in providing professional customer service and administrative support to both the public and Village staff. Reporting to the designated supervisor, the Administrative Assistant is responsible for managing inquiries, performing clerical tasks, and contributing to the efficient operation of the office. Responsibilities: Provide excellent customer service to in-person visitors and incoming telephone calls from the public and Village staff. Address inquiries, answer questions, and direct individuals to appropriate departments or resources. Maintain a courteous and helpful demeanor while assisting visitors and callers. Administrative Support: Perform various clerical and administrative tasks, including data entry, filing, photocopying, and document preparation. Provide administrative support for Inspection of Public Records Act (IPRA) requests. Assist in organizing and maintaining office records, files, and documentation. Handle incoming and outgoing mail, ensuring accurate distribution and proper handling. Communication: Assist in drafting and proofreading written correspondence, reports, and other documents. Maintain clear and effective communication with coworkers, supervisors, and other departments. Office Operations: Assist with office organization, ensuring supplies are stocked and equipment is properly maintained. Assist with scheduling appointments, meetings, and events as required. Contribute to a positive and organized work environment. Minimum Requirements: High school diploma or GED certificate. 2 years or more of direct experience in office/clerical work and customer service. Proficiency in typing and strong grammatical skills. Excellent interpersonal skills to interact with a diverse range of individuals. Strong attention to detail and accuracy in data entry and recordkeeping. Proficiency in using Microsoft Office applications (Word, Excel, Outlook). Organizational skills to manage multiple tasks and prioritize responsibilities. Ability to maintain confidentiality and handle sensitive information. Professionalism and a positive attitude. Working with the Village of Los Lunas has its benefits. Full-time employees have access to a variety of benefits that promote health and financial security for themselves and their families. As a public servant, the Village works to provide you with the opportunity to do your best, through meaningful work, without surrendering your personal life. Work-Life Balance: 13 paid holidays and one personal leave day, per year. 96 Hours Annual leave with increasing accruals with years of service. 96 Hours Sick leave 12 weeks paid parental leave for qualifying employees. Job-protected, unpaid leave, as granted by the Family Medical Leave Act (FMLA). Health Benefits: 100% employer-paid employee medical coverage. Medical, dental, vision, and ancillary plans. Gym Reimbursement. Educational Benefits & Career Development: Tuition reimbursement for directly related job degree plans/certifications. Supervisor/Leadership development programs. Compensation: Competitive base salary. Pension Plan: Public Employee Retirement Association (PERA) of New Mexico (NM): Defined benefit plan. SmartSave Deferred Compensation Plan