Salesforce Business Analyst

Job Description The Salesforce Business Analyst will partner with Solution Architects to translate Manufacturing Cloud requirements into actionable deliverables. This role ensures standard capabilities are implemented without introducing unnecessary customizations. Role Description Job Title: Salesforce Business Analyst Job Location: Syracuse, New York Job Description: The Salesforce Business Analyst will partner with Solution Architects to translate Manufacturing Cloud requirements into actionable deliverables. This role ensures standard capabilities are implemented without introducing unnecessary customizations. Driving efficiency across core sales and service processes. Primary Skills Strong knowledge of Salesforce Manufacturing Cloud capabilities Expertise in requirements gathering, user story creation and data mapping Experience with sales processes, pipeline forecasting, quoting, and service processes, case management, emailtoCase Ability to partner with architects and technical teams to deliver scalable solutions Secondary Skills Excellent communication and stakeholder management skills Analytical mindset with strong problem-solving abilities Documentation and reporting proficiency for clear project deliverables Adaptability to evolving business needs and Salesforce releases Key Responsibilities Translate Salesforce Manufacturing Cloud requirements into clear user stories, data mappings and acceptance criteria Work across pipeline forecasting, quoting, case management, emailtoCase and sales processes to capture business needs Collaborate with Solution Architects to design and implement standard Manufacturing Cloud features Ensure solutions align with business objectives while avoiding nonstandard or custom scope Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions Conduct workshops and discussions with business owners to understand existing processes, pain points and ideal state scenarios Define process optimization opportunities Define roadmap and backlog Manage various Salesforce projects including gathering information, planning and executing projects Formulate and maintain Salesforce solution documentation e.g. process flows, data models and technical specifications Works with the design team to ensure that the most significant business operations are addressed Familiarity with the backlog grooming process, attributes review and approval process Excellent knowledge of Scrum, Agile, Jira and Confluence Salesforce implementation experience across the whole Software Development Life Cycle (SDLC) Work with QA and Development team to make them aware of E2E flow and process Review and approval for Test Scripts, Test Cases and Test results Qualifications Bachelor's degree in Computer Science, Information Systems, Business Administration or related field 5 to 7 years of experience as a Business Analyst Salesforce certifications Administrator, Business Analyst or Consultant preferred Familiarity with Manufacturing Cloud modules and standard Salesforce processes Experience working with Agile/Scrum methodologies Strong track record of delivering clear requirements and supporting successful implementations Other Details Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"): Benefits & Perks Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave Disclaimer The compensation and benefits information provided herein is accurate as of the date of this posting. Equal Opportunity LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. #J-18808-Ljbffr LTM