Patient Registration Associate

18582BR

Title:

Patient Registration Associate

Department/Cost Center:

754 - Speech Therapy

Job Description:

The Rehabilitation Secretary provides secretarial support for the rehabilitation department. The rehab secretary will display good judgement, professional behavior and knowledge of hospital policies. This position requires strong secretarial skills, computer skills (data reporting) with proficiency with Microsoft Outlook, Word, Excel, as well as a high degree of self-motivation, time management with excellent organizational, interpersonal, communication, critical thinking and telephone, skills with careful attention to detail.

The secretary will be responsible for assisting with the outpatient speech program through selecting patients from SLP work queue based on established criteria, obtaining insurance authorization, scheduling patient appointments, checking patients in and out, copay collection, end of day close out tasks. Rehab secretary will also be responsible for answering and returning phone calls and faxes throughout the day. This position will be responsible for accurate and timely documentation and communication in patient charts and referrals. This position will help support rehab department team member when needed and assist with tasks as assigned. In addition, provides administrative support to the rehab manager for maintaining department functions.

Salary Range:

$19.63 - $26.50 an hour

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Auto req ID:

18582BR

Job Requirements:

1. Education: High school diploma or GED, prefer A.A.S. in Secretarial Science; or equivalent experience.

2. Experience: at least 1 year of secretarial experience, demonstrating ability to deal tactfully and effectively with employees, outside agencies, and the general public.

3. License/Certification Required:

4. Skills: Computer proficient with strong Microsoft Office skills including Outlook, Word and Excel are critical. Strong oral and written communication skills with attention to detail and grammar are essential. Candidate must demonstrate efficiency in prioritizing assignments and skill in proactively resolving problems. Self-starter with good customer service and interpersonal skills who can flex with the environment and who also has great attention to detail with a “can-do” attitude.

Employment Status:

Full-Time

Hours/Week:

40

Posting Title:

Patient Registration Associate II

City:

Rochester

Work Shift:

Days

Area of Interest:

Clerical

The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.