Office Assistant Practice Based

Responsibilities Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no‑show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self‑pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely. Qualifications High School Graduate or Equivalent (Required). Minimum 1 year related experience (Preferred). Benefits and Perks Medical, Dental, Vision Insurance. Life Insurance. Disability Insurance. Paid Time Off from Day One. 403‑B Retirement Plan. 4 weeks of 100% Paid Parental Leave. Career Development. Whole Person Well‑being Resources. Mental Health Resources and Support. Pet Benefits. Physical Requirements See details for job physical requirements. Pay Range $15.69 - $25.10 Location 2590 Healing Way, Wesley Chapel, FL 33544, United States of America. This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith‑based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. #J-18808-Ljbffr