Shipment Research Validation Analyst I

Job Description The Shipment Research Validation Analyst inspects shipments, ensures the freight bill descriptions and applied NMFC items are correct, and ensures that the correct published tariff/rate charge is applied to the customer freight bill. This position manages the local SRV reweigh program including the training of forklift operators in the reweigh process and the maintenance of equipment to ensure a high rate of shipments are reweighed. Responsibilities Inspect shipments and provide complete and accurate documentation for proper corrections to freight bills. Check and maintain all Shipment Research Validation (SRV) equipment. Train and educate service center personnel concerning proper reweigh procedures. Promote the SRV reweigh program at the local distribution center and assigned end of line service centers, and take action to ensure reweigh frequencies are at or above goals set by SRV Management. Maintain a positive attitude in a highly intense environment. Work in a team setting to accomplish department goals. Other duties and projects, as assigned. Requirements Education: Bachelor's Degree, preferred Experience: Previous experience in Service Center operations, preferred Computer Skills: Proficient in Microsoft Office Suite, preferred Additional Requirements: Understanding of ABF tariff rules and applications, preferred Understanding of ABF Pricing policies and procedures, preferred Understanding of the NMFC Classification and their rules and application, preferred Understanding of the Service Center operations, required Understanding of scale and dock tablet operations and use, required Solid research and analysis skills, required Competencies: Accuracy and Attention to Detail Analytical Thinking Coaching Others Conflict Management Managing Multiple Priorities Problem Solving Relationship Management Teamwork Other Details Work Hours: Work hours vary based on scheduling to provide market coverage during normal business hours. Service is provided 24/7/365. Travel Requirements: Minimal (0%-25%) Compensation: This is a hourly position paid weekly. Variable compensation is included. #J-18808-Ljbffr ArcBest