Floor Manager

Job Description

Job Description

Essential Duties and Responsibilities

• Lead the delivery of exceptional culinary and beverage experiences for guests
• Foster a positive and collaborative environment, maintaining enthusiasm and celebrating success
• Provide hands-on leadership, development, and motivation to ensure high-quality service
• Identify areas for improvement in guest satisfaction and support corrective action plans
• Oversee day-to-day operations, including scheduling, inventory, and financial performance
• Meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems and managing the timing of discretionary expenditures
• Develop strong relationships with vendors and fosters community engagement
• Monitor adherence to health and safety regulations and company policies
• Support diversity and inclusion initiatives, promoting a respectful, safe, and harassment-free environment

Required Experience and Qualifications

• Minimum 3 years of experience managing a premium food and beverage operation
• Experience with restaurant openings, hiring, training, and maintaining operational excellence
• Knowledge of finance, HR, procurement, and operations
• Proven conflict resolution and service recovery skills
• Strong verbal and written communication skills, leadership experience, and interpersonal skills
• Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance. (Holds required DOH Qualifying Certificate in Food Protection.)
• Excellent professional presentation
• Flexibility to work evenings, weekends, and holidays

We are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or

aspects of the job described and may be amended at any time at the sole discretion of the Employer.