Bilingual Patient Support Representative

Bilingual Patient Support Representative (Spanish/English) Pay: $18/hour Location: Cleveland, OH (West Side) Schedule: Monday–Friday, 8:30 AM–5:00 PM | Onsite Duration: 3–6 months | ASAP Position Summary The Bilingual Patient Support Representative provides front‑office support in a healthcare setting, delivering excellent customer service in both Spanish and English. Responsibilities include patient check‑in/out, scheduling, insurance verification, and data entry in electronic health record systems. Responsibilities Greet and assist patients in person and by phone (Spanish/English) Register patients, verify documents, and schedule appointments Enter, update, and scan patient data in EPIC/EHR systems Verify insurance, explain coverage, co‑pays, and collect payments Assist uninsured patients with Medicaid and sliding fee applications Maintain patient flow and communicate with clinical staff Ensure HIPAA compliance and confidentiality Perform appointment reminders and other assigned duties Qualifications High school diploma or equivalent Fluent in Spanish and English (required) Healthcare or clinical front‑desk experience preferred Experience with EHR systems and insurance verification preferred Strong customer service, attention to detail, and professionalism #J-18808-Ljbffr Staffing Solutions Enterprises