Area Manager, Affordable Housing

Area Manager, Affordable Housing The Area Manager is responsible for overseeing the entire operations of several multifamily housing communities under the supervision of the Regional Manager. As an Area Manager, you will manage all phases of operations, including personnel, leasing, maintenance, financial, administration and risk management. Essential Duties & Responsibilities Personnel Management Use consistent techniques and company directives to screen, hire, train, coach, and develop on‑site staff. Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Complete weekly/daily office & maintenance staff schedules and assignments. Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Financial Management Achieve the highest possible net operating income through effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments. Develop yearly operating budgets and forecasts. Monitor all proposals and contracts for large projects at sites and check work in progress. Monitor and maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on time. Monitor and approve the timely receipt, reconciliation, and coding of all vendor invoices. Ensure property closeout is completed on time and ownership financial reports are accurate. Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies and systems. Ensure staff leasing techniques are effective in obtaining lease closure, meeting follow‑up procedures, signing/documentation of leases, and maintaining accurate reporting systems. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter). Effectively show, lease, and move in prospective residents. Administrative & Maintenance Management Ensure all administrative and leasing reporting is accurate, complete, and submitted on time. Assist with the emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability. Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on time (requiring regular property inspections and tours). Plan for and utilize property resources, equipment and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, and contractors). Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., walk units to ensure make‑ready and work orders are completed). Travel This position entails travel, estimated at 25–50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business‑related activities. Education & Experience High School Diploma or equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or 3+ years related experience and/or training; or equivalent combination of education and experience. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Ability to understand and perform all on‑site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Experience with affordable housing programs, including but not limited to LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA – Rural Development (515), HCD, HOME Funds and Bonds). California Pay Range

$33–$35 USD