Salesforce Service Cloud Administrator
ACL Digital
We’re looking for a Salesforce Admin to own and evolve our Service Cloud platform supporting a global customer support organization. You'll Administer and optimize Salesforce Service Cloud (workflows, automation, reports, integrations) Partner with support ops and Salesforce developers on enhancements and integrations (e.g., Amazon Connect) Ensure data integrity, security, and platform health Deliver dashboards and insights that improve agent productivity and customer experience You bring 5+ years as a Salesforce Administrator in a support/contact-center environment Nice to have Advanced Admin or Service Cloud Consultant cert Amazon Connect or CTI experience Strongly Preferred Salesforce Certified Advanced Administrator (Admin II). #J-18808-Ljbffr ACL Digital
Vacancy posted 3 days ago
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