Salesforce Analyst

Job Title: Salesforce Analyst
Work Location: Cupertino, CA 95014 - Onsite
Would you require the candidates to meet you for an in-person interview?: No
Is Skype/WebEx interview OK?: Yes, Webex/Microsoft Teams
Is remote work an option?:No
Do you have a preferred interview schedule?: 7 PM IST to 10 PM IST
Chance to be perm?: Yes, After 3 months, based on the performance

Technical Hiring Criteria (Must Haves)
Top 3 Required skills: Experience Cloud, Salesforce admin, Salesforce Business Analyst

Years of experience in each of the must-have skills: 6 to 8 years

Any Certifications required: Salesforce admin

PFB JD
* As a Salesforce Analyst you will partner with World Wide and Regional business Channel teams to support and drive solution needs within Salesforce CRM. Specifically on the Partner Gateway (Experience Cloud)
* Leverage deep expertise in the Salesforce Platform to align technical solutions that support complex and evolving global business needs
* Develop and maintain User Acceptance Testing (UAT) scripts to support regional functional testing within each release
* Own and execute end-to-end and regression testing for all Salesforce enhancements during User Acceptance Testing; collaborate and communicate effectively with cross-functional teams to triage reported issues, troubleshoot, and resolve issues
* Support key business processes promoting application, platform governance, data quality, and compliance across tools and teams
* Design and implement Salesforce Reports and Dashboard that support the business processes and deliver business insight
* The ideal candidate thrives on asking "why", challenging the status quo (instead of just taking down the requirement at face value), and partake in scalable, forward-thinking discussions on solutions that can improve the overall process