Salesforce Business Analyst
Rootshell Inc
Salesforce Business Analyst
Partner with and provide thought leadership to Marketing and Sales business customers. Build productive relationships with a global IT team, including BSAs, developers & DBAs. Support the evaluation, design and architecture of the Sales and Marketing technology stack. Understand the full Sales cycle, and design solutions that interface with SFDC and Partner applications (e.g. Salesforce Communities). Act as the team specialist on relevant SaaS applications, including channel marketing automation (such as Marketo), Marketing Attribution (such as Terminus), event management (such as CVent), lead and funnel management (such as SFDC, Marketo), content creation and delivery (such as SAVO/Seismic), Contact acquisition & Enrichment tools, Marketing data orchestration (such as Openprise) and related reporting capabilities. Drive a cross-functional and integrated approach to Marketing, Sales and Compliance solutions. Perform hands-on Salesforce system setup and configuration. Manage new releases of SFDC and efficiently roll out new features. Manage Salesforce security including roles, profiles, sharing rules, and permission sets. Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions. Monitor and manage logs/errors for back end system integrations with SFDC. Translate business requirements into system solutions. Analyze and determine application and interface solutions. Design and develop complex reports as needed. Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed. Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions. Suggest best practices and opportunities for improvement through automation or simplification. Provide assistance with data migration tasks (mapping, cutover, legacy loads etc).
Assist in System Portfolio Management and Strategic Roadmap. May perform other duties as assigned.
Required Skills:
SALESFORCE.
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