USD | Customer Service Specialist
Tricehealthcare
Description:
Position Summary: Inbound Reservations Sales Agents assist our valued guests with booking new lodging, tour and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at building rapport, they are knowledgeable about our destinations, and generate excitement for visiting our breath-taking properties!Qualifications:
- Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
- Have excellent problem solving, complaint resolution and negotiation skills
- Have effective communication skills
- Are passionate about delivering quality service and making a difference in the guest experience
- Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Can learn quickly and adapt to change in a fast-paced, high performance driven culture
- Demonstrate exceptional habits of dependability and attendance
- Possess strong computer skills, Microsoft Outlook and internet browser proficient.
- Have high school diploma or GED equivalent.
- We are open Mon-Sun, 8:00am-5:30pm
- Training in person for up to 1 week, and remote for up to 1 week. After that, the position is remote.
- A minimum Internet connection of 50 MBPS at home is required.
- Only candidates in the greater Phoenix area are considered
- Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required.
Additional Details
- Shift Start Time : varies
- Shift End Time : varies
- Is a 30 minute break allowed? : Yes
- If there is a 30 minute break, is the break paid or unpaid? : Unpaid
- Is Overtime Authorized? : No
- Qualifications/Certifications : Preferred 1-3 years of related experience
- Reason For Request : Backfill
- Manager Preferred Method of Communication : Email
- Standard Background Check Requirements : All Suppliers are required to run a 7 Year Background Check which MUST include a National Criminal, ...County Criminal, Address History, SSN Check, Sex Offender Search & Global Watchlist.
- Additional Background Check Requirements : (No Value)
- Are there any COVID requirements? : N/A
- Will there be an interview process? : No
Vacancy posted 3 hours ago
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