Case Manager

Housing Stabilizer / Case Manager *LA Family Housing* *Overview* LA Family Housing is seeking compassionate and driven Housing Stabilizers to support individuals and families transitioning from homelessness into permanent housing. This role provides intensive case management, housing stabilization services, crisis intervention, and resource coordination for clients facing barriers related to mental health, substance use, chronic medical conditions, income instability, and housing insecurity. The Housing Stabilizer plays a critical role in helping participants achieve long-term self-sufficiency and housing stability through a person-centered, trauma-informed approach. Team Environment Support an 80-unit Permanent Supportive Housing community Collaborate with a team of 4 Housing Stabilizers and report directly to the Housing Stabilization Manager Manage a caseload of approximately 20-25 individuals and families Partner with landlords, healthcare providers, community agencies, and internal support teams Key Responsibilities Deliver comprehensive case management and housing stabilization services to individuals and families transitioning out of homelessness. Conduct client assessments, develop individualized service plans, establish goals, and monitor progress toward housing and life stability. Maintain accurate and timely case documentation, case notes, service plans, and database records in compliance with agency and funding requirements. Coordinate access to critical resources, including housing, healthcare, behavioral health services, substance use treatment, public benefits, employment services, and community support programs. Provide crisis intervention, conflict resolution, de‑escalation, risk assessments, and safety planning for clients experiencing behavioral health or housing‑related crises. Advocate on behalf of clients with landlords, property managers, government agencies, and community partners to promote successful housing retention. Support clients in developing independent living skills, financial literacy, budgeting practices, and community integration strategies. Facilitate client engagement activities, resident events, and wellness‑focused programming to foster community connection and stability. Participate in multidisciplinary case conferences, team meetings, professional development opportunities, and ongoing training initiatives. Ideal Candidate 1+ years of experience in case management, social services, housing programs, behavioral health, community outreach, or related human services fields. Experience working with individuals experiencing homelessness, housing insecurity, severe mental illness, substance use disorders, trauma, or chronic health conditions. Strong understanding of Housing First, Harm Reduction, Trauma‑Informed Care, and Motivational Interviewing principles. Demonstrated ability to manage a caseload while balancing documentation, client engagement, and crisis response responsibilities. Confident, resilient, and capable of effectively navigating challenging situations with professionalism and empathy. Skilled in de‑escalation techniques, conflict resolution, crisis management, and client advocacy. Highly organized with strong documentation, data entry, and case note management skills. Passionate about serving vulnerable populations and committed to advancing housing stability and long‑term client success. Preferred Skills Case Management Homeless Services & Housing Navigation Crisis Intervention & Risk Assessment Trauma‑Informed Care Harm Reduction Motivational Interviewing Behavioral Health Support Client Advocacy Community Resource Coordination Conflict Resolution & De‑escalation Data Entry & Documentation Microsoft Office Suite

• Job Type & Location* This is a Contract position based out of Los Angeles, CA.
• Pay and Benefits* The pay range for this position is $24.00 - $26.42/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Los Angeles,CA. *Application Deadline* This position is anticipated to close on Jul 31, 2026. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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