ADMINISTRATIVE COORDINATOR 3

ADMINISTRATIVE COORDINATOR 3

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ADMINISTRATIVE COORDINATOR 3

Salary

$2,387.00 - $4,089.00 Monthly

Location

Alexandria, LA

Job Type

Classified

Job Number

08/10099/AC3/07.28.26-LT

Department

DOTD-Engineering & Operations

Division

District 8- Alexandria

Opening Date

07/28/2026

Closing Date

8/4/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

District 08-UNIT 001 Alexandria, LA

Job Number: 08/10099/AC3/07.28.26-LT

District Recruitment for Rapides Parish:

This position functions as a Switchboard Operator within the District Business Office. Incumbent must be self-motivated and able to perform duties independently with little to no supervision on a regular basis . The incumbent will partic i pate in DOTD structured training programs as appropriate and attend

all continuing education classes and conferences deemed necessary to facilitate the performance of required t asks .

While in official capacity, DOTD employees must comply with applicable Louisiana and Civil Service laws, rules and regulations , as well as DOTD policies, procedures , manuals , and directives .

Please visit our DOTD Career Center for more information about our agency:

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere ( .

Job Duties and Other Information

Job Duties:

• Responsible for operation of the Switchboard by phone and two-way radio.

• Greeting all customers, that include both internal and external.

• Ensure that calls are forwarded to the proper person or department in a courteous and timely manner.

• Communicate with management personnel and vendors, exchanging information and resolving problems.

• Scan all pay documents into Content Manager, using a multi feeder Fujitsu Scanner.

• Responsible for assisting the traveling public

• Responsible for the entry, of all calls received from customers, into the Customer Service Database.

• Open and stamp all incoming mail for the Business Office and sort and distribute all other incoming mail.

*May be required to perform other duties as necessary, including, but not limited to, emergency/disaster support activities.

Position-Specific Details:

Appointment Type: Probational/Promotional

Work Schedule: Monday-Friday from 7:45AM to 4:15PM.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Shuntel Davis

ADA Business - District 08/Unit 001

Office: View phone number on click.appcast.io

Email: View email address on click.appcast.io

The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.

Information on the Louisiana Workforce Commission, Louisiana Rehabilitation Services is available:

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave– Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( LASERS has provided this video ( to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (

• Louisiana School Employees Retirement System ( among others

01

Are you a probational LA-DOTD employee?

• Yes

• No

02

Are you a permanent LA DOTD employee?

• Yes

• No

03

Are you a current or former employee of the State of Louisiana?

• Yes

• No

04

If so, for which state agency(ies) do you/did you work and during what time period(s)? If not, indicate "NA".

05

To ensure compliance with PPM #9, DOTD Nepotism Policy, please list the name and relationship with any immediate family members that are currently employed by the LA-DOTD. Please type "N/A" if there are no immediate family members?

06

Are you willing to perform other duties as necessary, including, but not limited to, emergency disaster support activities after work hours, weekends, and holidays?

• Yes

• No

07

Resumes will not be accepted in lieu of a completed application. Did you include all relevant education and experience on your official submission?

• Yes

• No

08

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.

• I take ownership when prompted and meet basic expectations.

• I own results, meet standards, and respond to feedback professionally.

• I drive high performance, prevent issues, and model accountability.

09

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

10

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.

• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.

• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.

• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

11

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

12

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.

• I follow direction with reminders and often need clarification or support.

• I follow direction reliably, adjust to feedback, and complete tasks on time.

• I adapt quickly, follow through, and help others adjust as needed.

13

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

View phone number on click.appcast.io

Website

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